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Hi,

I downloaded Studio one 5.2 and the Loops file has zero content. I deleted version 4 after downloaded version 5.2. I don't know if this is the problem. Thanks for any reply.
Screen Shot 2021-06-19 at 10.50.03 PM.png


Presonus Instruments and Effects files are installed.
I see loops for download from Demos and Tutorials. This is a weird place for it.
I use Macbook air 2013, OS High Sierra 10.13.6
Last edited by deanpham on Fri Jun 25, 2021 10:20 am, edited 4 times in total.
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by Trucky on Wed Jun 23, 2021 2:17 pm
Please provide more details and add your specs (see mine below) so we're able to help you.
How did you delete Studio One 4?
Is it possible that you deleted the soundset files (Loops) when you deleted it?

Please add your specs to your SIGNATURE.
Download the STUDIO ONE 5 PDF MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.


Windows 10 Pro 64-bit (21H1), Studio One 5.3 Pro | Notion 6.8.1 | Universal Control v3.5.2.65533
Dell Inspiron 17 5770 (Intel Core i7-8550U 1.8 GHz, 4GB AMD Radeon 530 Graphics, 16GB RAM, Samsung 860 EVO 2TB SSD
StudioLive Series III 32 v2.5.17953
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by reggie1979beatz on Wed Jun 23, 2021 2:49 pm
Just to add, there is an arrow at the top right corner that if you click on will show your installed process. If all else fails you can redownload them from there I believe.

Studio One 4.6.2 (still) and 5.3, Win 10, I4770K (no OC), 16GB ram, RME Babyface Pro and tons of plugs. Also an Atom original with latest firmware.
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by deanpham on Fri Jun 25, 2021 10:00 am
I clicked at View more details link:
do I suppose to install these files manually?
Screen Shot 2021-06-25 at 9.53.05 AM.png


And this box when I clicked Start icon:

Screen Shot 2021-06-25 at 9.55.26 AM.png


From Instruments in Studio1:

Screen Shot 2021-06-25 at 10.05.24 AM.png

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