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serhatdogan wroteHi everyone... I've latest version std 1 (3.2) on my windows10 and ipad pro . I got same problem and fixed it easy by turn off McAfee firewall...


That was the only solution I ever found as well. Not a bad thing as I'm told McAfee uses a grip of system resources.

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by Skip Jones on Sat Jun 10, 2017 10:29 am
Just found this older thread while researching something else.

If you have a classic StudioLive and connect to Studiolive Remote with only the "Talkback" button working and everything else greyed out on your iPad and not even showing up in "Devices" in the VSL screen, I have the Fix for you that works on Windows 10 and the Firewall.

FIX - You must add Universal control to allowed apps in the firewall. Go to settings / type "firewall" in the search box and under the search select "Allow an App Through Windows Firewall" / click "Change Settings" / then at the bottom " Allow Another App" and then browse to you Universal Control exe on your computer and "Add" then "OK". It will now show up as an allowed App and you can modify which network (private or public) to allow. Works now with 16.4.2 classic and StudioLive Remote. If you choose, Windows Firewall can remain on now.

Skip

Attachments
iPad Fix.PNG
Your iPad will now show here

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by tovokas on Mon Jul 17, 2017 1:42 am
Also adding this from a older post, and this seems to be best place to put it:

VirtualBox Will Make Connecting Impossible Unless...
If you have VirtualBox installed on your Windows machine, you must take the following steps, or the remote will never find Studio One:

Workaround:
1. Open up Network and Sharing Center
2. Click 'Change Adapter Settings'
3. Right click 'VirtualBox Host-Only Network', go to Properties
4. Double click "Internet Protocol Version 4 (TCP/IPv4)' under 'This connection uses the following items'.
5. In the Properties page, click "Advanced..."
6. In the "Advanced TCP/IP Settings", tab "IP Settings", uncheck the box marked "Automatic Metic" and type in 800 or higher.

OK all dialogs and restart the remote.

2017 iMac 27" i7 4.2ghz
32Gb Memory
Mac OS Sierra
TC Electronic Desktop Konnekt interface
StudioOne 3 Pro (v3.5) (Latest)

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