Hi and welcome to these forums

Couple of things:

Connecting an audio interface to your computer means that you're adding that interface to your computer's audio I/O options. It also means that some apps (like Studio One) can use a different audio interface than what your computer is using (by default). On Studio One's start page you have to choose the audio interface you want to use in that session.

With the AR8c connected and selected in Studio One you have to set up the I/O for it. In your song go to the I/O settings and add mono and/or stereo inputs and outputs for the AR8c. Add at least one mono input (for your guitar) and one stereo output (for Studio One's main mix). Link the input to interface input 1 (which is channel 1 on the AR8c) and the output to interface outputs 1&2 (which is the usb button on the AR8c's super channel. Make sure that button on the mixer is on too).

Now you're almost there. In your song add a track for recording and link it to the mono input you just added. You may have to increase the height of the track a little to see the selection box (which probably says 'none' by default). Arm the track by selecting its record button. The main output will select outputs 1&2 by default so that should be fine.

And that's it. You can add additional inputs and outputs for the remaining mixer inputs/outputs but try to get input from your guitar in Studio One and output from Studio One to the AR8c first.

Have fun!

NB. On the AR8c there's a usb send button near the main output pot. Make sure that button is off.

Thanks, SwitchBack.

I'll give those settings a go tomorrow morning (here in Oz).

I'll report back on this thread whether my issue is solved or not.

Cheers
Grajy

Hi all.

I've just tried the suggested fix and still have no playback sound.
As I'm not entirely sure as to whether I set it up right, I included screen shots of both the input and output settings.




Any help is muchly appreciated.

Cheers
Grajy

P.S. I hope I sent the pictures correctly

UPDATE:

I tried a trail copy of AbletonLive10, and the same issue is happening.

I run a Lenovo X1 Extreme laptop w/ Windows 10.

Could it be some weird laptop settings that causes no playback?

Thanks in advance.

Did you install Universal Control on your computer? It contains the drivers for your mixer. You find UC on the download page of your mixer.

Also make sure that the mixer is on a usb2 port and that it’s not sharing the hub with other devices (like an internal track pad, keyboard or camera). Try another usb port and also try another usb cable.

I did download and install UC.
It doesn't seem to have much in the app. Is thereanything I need to play with in UC?

I have tried different USB slots, none are connected via a hub, but I think all of my lots are USB3. I have two thunderbolt slots too, but I have also tried one of those.

The USB cable I'm using is the one that came with the console.

When I get home from work, I'll drag out my old Windows 7 laptop that I used to record with years ago and see if that works.

I'll update this thread when I've checked it out.

UPDATE:

Fired up my old Win7 laptop that used to work with a Focusrite and Ableton.

Installed Studio One, installed Universal controller (laptop said all drivers were installed).

Laid down a very basic 1 minute guitar chord strum...

NO SOUND when trying to play back recorded track.

Tried another USB cable. Problem still persists.

I'm going to hit up customer support for some help.

I'll post up any further news I have.

Please reply if you have suggestions.

Starts to become a real project to get this to work

So recording is working now? (you can see something gets written on the track?)

Anyway, maybe for getting things to work we can do playback first:
With the AR8c connected and selected in S1 open a new song, in I/O settings add a stereo output for main (if it isn’t there by default) and link it to the playback 1&2 returns.
Then pull an mp3 file into the song (this will create a stereo track) and hit play. The mp3 song should play now, the meters in S1 should be bobbing, and audio should be streaming to your AR8c.
On the AR8c make sure the USB/SD Card Return button on the ST7/8 Super Channel is down (i.e. set for USB), none of the red LEDs are lit (nothing muted or anything), and the white level knobs for ST7/8 and Main are set to “U”. Now the output meters of the AR8c should be bobbing too.
And finally connect your phones to the AR8c, make sure that none of the AFL/PFL buttons are pressed, and turn up the phones level knob to hear the output too.

SwitchBack wroteStarts to become a real project to get this to work

Yeah... You're tellin' me!
It's a pain that I bought this gear to have fun with recording, and have spent a weekend and an after work night trying to hear any sound on playback. Sigh... Just my luck.

SwitchBack wroteSo recording is working now? (you can see something gets written on the track?)

Yeah. I've always been able to record. And to monitor it. But NO playback after recording at all.

Anyways, I've just done as you've suggested.

And I can report... it worked.

So the thing that was the big trip up was the USB/Card button.
Crazy...

Now that it 11.24pm here, I can't do any recording cause I need my beauty sleep for work tomorrow.

SwitchBack, I can't thank you enough. 24 hours ago I was almost admitting defeat and considering returning the console.

I'd thank you some more, but it's late and I'm exhausted.

Thanks, bud.

Cheers
Grajy