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I am new user here )only 3 months) and I would like to share few things which I did not like and suggest to fix OR change. Since this hasn't really much to do with the S1 program I decided to posted here instead into the S1 Feature requests.

PLEASE FIX BUGS (or have your web developers fix them).

1) Talkin aout Feature request page - this is the first place to get frustrated. I click on the Link in the Forum and when I try do to on this "request page" your system asks me to Login (while I am already loggted in) ! Seems like a BUG !

2) When I go to main Presonus website and I login to P-Sphere I want to see a FORUM link, but it is no where to find ! Why ? Why I have to use Google Search for such a simple thing ? Yes it is no so hard to locate it through the search but ... it should be there

3) When I login to the Forum I am redirected to the Presonus Sphere page ? this is really super frustrating !

4) Why the initial page ofr the Forum has to take 80% of my screen ? I do not like it. Can you also please add MY POSTS link to the main Page so I do not have to click so many times every time to get to my profile in order to search for my own posts and replies... (well, perhaps there is another way I do not know).


Here are few more minor issues....and suggestions
Since this Forum use phpBB there are tons of extensions which can be used and utilized (including themes and colors).There is also many ways to integrate your Forum with your CMS website, why this has to be separate page ?

Intel i9/24-core, RAM-64Gb, M.2-NVME-4TB, 4xHD-18Tb
Win10/64-Pro. Studio One + (v6.2+)
BEHRIUNGER-UMC-404, KompleteKontrol KBD Mk1/61key, Arturia-MINI-LAB mk2 (25key), Novation LAUNCH-CONTROL-XL, M-AUDIO - TrigerFinger, M-AUDIO Studio Monitors.
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by jazzundso on Sun Mar 19, 2023 2:38 pm
The forum admins aren't the Studio One / Sphere dev team. Some of them aren't easy to address given the infrastructure of the different areas, but these are all valid suggestions.

Lukas Ruschitzka
Studio One Specialist
Advanced Studio One Tutorials || Free Studio One Scripts || Studio One Tutorial Database || Studio One Toolbox [ s1toolbox.com ]

Core i7 3.24 GHz, Windows 10, 24 GB RAM, RME HDSP 9632, PreSonus FaderPort, PreSonus Monitorstation, PreSonus Eris 5

Clavia Nord Stage 3 - Moog Sub 37 - YAMAHA MoXF6 - M-Audio Axiom Pro 61 - Kawai ES-920 - Studio One 5 - Notion 6 - Orchestral Tools Junkie XL Horns, ProjectSAM Symphobia, Cinematic Studio Series, Strezov Sampling Afflatus, VSL Synchron Special Edition, KOMPLETE 9 Ultimate
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by arthurklisiewicz1 on Sun Mar 19, 2023 3:16 pm
Here is one more addition to my initial post:

THE WELCOME VIDEO ! On your initial Forum page. Why I have to see this every time I login. I would rather see most recent replies to my messages instead. This video is junk! ONLY 9 VIEWS !
Can't you people see that nobody is watching this ? Why waste the space and not to place there something that has some value (see my suggestions).

TO REPLY TO ONE OF THE USERS:
phpBB is stand-alone webForumApp. It can integrate with CMS systems and managing it is really not a hard technical task. My suggestions have really not much to do with Presonus website. These are simply settings and links which can be easily changed and managed.

Intel i9/24-core, RAM-64Gb, M.2-NVME-4TB, 4xHD-18Tb
Win10/64-Pro. Studio One + (v6.2+)
BEHRIUNGER-UMC-404, KompleteKontrol KBD Mk1/61key, Arturia-MINI-LAB mk2 (25key), Novation LAUNCH-CONTROL-XL, M-AUDIO - TrigerFinger, M-AUDIO Studio Monitors.
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by arthurklisiewicz1 on Mon Apr 03, 2023 3:43 pm
PLEASE FIX THOSE ISSUES:

1) I am getting very frustrated every time I have to go through this wired procedure to Login to the forum. When I login it redirects me to the Presonus Home page. I have to open another Tab in the browser, then retype: http://formus.presonus.com to go back to the Forum. Completely insane!
There are plugins for phpBB (which you use)_ to embed Forum inside the website. It is quite easy to do.

2) Please remove non-sense video link from the top of the page. It is useless and just takes space.

This is not forum related but perhaps one could communicate with the site admin. The SUPPORT form is so bad I am not sure if I should laugh or cry. Just pathetic. 12-years old would do a better job. Please fix it.

Intel i9/24-core, RAM-64Gb, M.2-NVME-4TB, 4xHD-18Tb
Win10/64-Pro. Studio One + (v6.2+)
BEHRIUNGER-UMC-404, KompleteKontrol KBD Mk1/61key, Arturia-MINI-LAB mk2 (25key), Novation LAUNCH-CONTROL-XL, M-AUDIO - TrigerFinger, M-AUDIO Studio Monitors.
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by SwitchBack on Mon Apr 03, 2023 4:26 pm
Arthur,

This is your second attempt to push for these changes here, and for several reasons my guess is that it will be as successful as the first.

To keep this constructive let me give you only this one:

This forum is not run by PreSonus but by users of PreSonus products. To allow the forum admins to lock out misbehaving users (as explained in the video) from the forum but not from their MyPresonus account (which would probably violate consumer rights) there's a second login layer. So if you're in the habit of logging out from the forum and from your MyPresonus account then you'll always have to login in two steps too. It's a necessary evil I guess, and not likely to go away any time soon.
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by PreAl on Mon Apr 03, 2023 8:04 pm
arthurklisiewicz1 wrotePLEASE FIX THOSE ISSUES:

1) I am getting very frustrated every time I have to go through this wired procedure to Login to the forum. When I login it redirects me to the Presonus Home page. I have to open another Tab in the browser, then retype: http://formus.presonus.com to go back to the Forum. Completely insane!
There are plugins for phpBB (which you use)_ to embed Forum inside the website. It is quite easy to do.

2) Please remove non-sense video link from the top of the page. It is useless and just takes space.

This is not forum related but perhaps one could communicate with the site admin. The SUPPORT form is so bad I am not sure if I should laugh or cry. Just pathetic. 12-years old would do a better job. Please fix it.


Yup.

Intel i9 9900K (Gigabyte Z390 DESIGNARE motherboard), 32GB RAM, EVGA Geforce 1070 (Nvidia drivers).
Dell Inspiron 7591 (2 in 1) 16Gb.
Studio One Pro 6.x, Windows 11 Pro 64 bit, also running it on Mac OS Catalina via dual boot (experimental).
Presonus Quantum 2626, Presonus Studio 26c, Focusrite Saffire Pro 40, Faderport Classic (1.45), Atom SQ, Atom Pad, Maschine Studio, Octapad SPD-30, Roland A300, a number of hardware synths.
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by gregghart on Tue Apr 04, 2023 7:49 am
SwitchBack wroteArthur,

This is your second attempt to push for these changes here, and for several reasons my guess is that it will be as successful as the first.

To keep this constructive let me give you only this one:

This forum is not run by PreSonus but by users of PreSonus products. To allow the forum admins to lock out misbehaving users (as explained in the video) from the forum but not from their MyPresonus account (which would probably violate consumer rights) there's a second login layer. So if you're in the habit of logging out from the forum and from your MyPresonus account then you'll always have to login in two steps too. It's a necessary evil I guess, and not likely to go away any time soon.


My guess is, he has his browser set up to delete cookies when he closes the browser, thus "logging him out" from any and all websites.

It's the nature of the beast, unfortunately. While I get the OP complaint, I also completely understand the actual reason as per the video why it is the way it is. I ran the website of a New York Times Best Selling author for 8 years, and we had a very similar issue and had to have a dual login layer for the very same reasons. Consumer rights and all.

Win11, 12th Gen Intel Core i7-12700K (3.60 GHz), 32GB Ram. Focusrite Scarlett 8i6 3rd Gen. Native Instruments Komplete Kontrol S88 Mark 2, Native Instruments Komplete Kontrol S61 Mark 1, Presonus FaderPort 8.

https://www.midiboy.com

https://gregghart.bandcamp.com
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by Blame Karma on Tue Apr 04, 2023 8:03 am
arthurklisiewicz1 wrotePLEASE FIX THOSE ISSUES:

1) I am getting very frustrated every time I have to go through this wired procedure to Login to the forum. When I login it redirects me to the Presonus Home page. I have to open another Tab in the browser, then retype: http://formus.presonus.com to go back to the Forum. Completely insane!
There are plugins for phpBB (which you use)_ to embed Forum inside the website. It is quite easy to do.
First of all, I do not have this issue at all. 2nd, I use bookmarks and do not have to type. 3rd, if you mistype ("formus"), it really doesn't help... ;)

2) Please remove non-sense video link from the top of the page. It is useless and just takes space.
Again, use bookmarks. I actually had to look up what you are talking about. Then I recalled that is what it looked like. Even then, not a drama.

This is not forum related but perhaps one could communicate with the site admin. The SUPPORT form is so bad I am not sure if I should laugh or cry. Just pathetic. 12-years old would do a better job. Please fix it.
Matter of taste, it is very easy and straightforward.

Although I am all for improving things, IMO you are overdramatizing here.

Mac Mini M1 / Ryzen 1700X - W10 / Sphere / 1810c / Apollo Twin
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by PreAl on Tue Apr 04, 2023 9:09 am
gregghart wroteMy guess is, he has his browser set up to delete cookies when he closes the browser, thus "logging him out" from any and all websites.



Not true. If I log into the forums with multiple devices it keeps promoting for password every day or few days. It's a PITA to be honest. This is on Google Chrome on windows and android.

Also if I click on a notification link via email, I am taken to a page where I'm often asked to log on (although why would I need to log on if I'm just reading?). Once I log on I am then redirected to the home page of the forums, then I have to click on the link again and then I'm taken to the appropriate thread (as I'm now authenticated). I don't experience these issues in any other internet forums.

The forum software is ancient, needs a redesign and needs updating. It's like 1998 here!

Intel i9 9900K (Gigabyte Z390 DESIGNARE motherboard), 32GB RAM, EVGA Geforce 1070 (Nvidia drivers).
Dell Inspiron 7591 (2 in 1) 16Gb.
Studio One Pro 6.x, Windows 11 Pro 64 bit, also running it on Mac OS Catalina via dual boot (experimental).
Presonus Quantum 2626, Presonus Studio 26c, Focusrite Saffire Pro 40, Faderport Classic (1.45), Atom SQ, Atom Pad, Maschine Studio, Octapad SPD-30, Roland A300, a number of hardware synths.
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by AAV on Tue Apr 04, 2023 1:11 pm
PreAl wrote
gregghart wroteMy guess is, he has his browser set up to delete cookies when he closes the browser, thus "logging him out" from any and all websites.



Not true. If I log into the forums with multiple devices it keeps promoting for password every day or few days. It's a PITA to be honest. This is on Google Chrome on windows and android.

Also if I click on a notification link via email, I am taken to a page where I'm often asked to log on (although why would I need to log on if I'm just reading?). Once I log on I am then redirected to the home page of the forums, then I have to click on the link again and then I'm taken to the appropriate thread (as I'm now authenticated). I don't experience these issues in any other internet forums.

The forum software is ancient, needs a redesign and needs updating. It's like 1998 here!


Yes - true here also. And yes, the issue is aggravated by logging in to the forum on multiple devices. I use a phone, a tablet, a Firestick on my TV, and occasionally 2 computers (yes, including my DAW :oops: ).
I don't think it's as big a deal as the OP makes it out to be, but it can be more tiresome, when for example I am logged in and reading the forum, and want to support a feature request mentioned in a post. The roundabout loss of credentials, logins, and navigations to get there inevitably cause me to say "ah - I'll do it later"..... ;) :roll: One would think the various sites associated with my Presonus account would be satisfied with a single login - but nope - same routine for each site, and for each separate device. Again, doesn't stop me from coming here - but yes, have to agree. ;)

Studio One 6.5.2 Pro, Audient ID4 mark II,
Gigabyte Designair Z390, 32GB DDR4 3200, Intel i9-9900K 4.8 GHZ, 2 TB & 1 TB SSD, 3 x 1TB 7200 rpm HDD, Windows 11 Pro 64 22H2
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by gregghart on Tue Apr 04, 2023 3:40 pm
I guess it doesn't bother me since I use Dashlane Password Manager. It just auto populates my user / password.

Win11, 12th Gen Intel Core i7-12700K (3.60 GHz), 32GB Ram. Focusrite Scarlett 8i6 3rd Gen. Native Instruments Komplete Kontrol S88 Mark 2, Native Instruments Komplete Kontrol S61 Mark 1, Presonus FaderPort 8.

https://www.midiboy.com

https://gregghart.bandcamp.com
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by AAV on Tue Apr 04, 2023 5:05 pm
Maybe I have to look for something similar here too. Good suggestion. Again, it is one of those " well now that you mention it" things. If choice A is invest resources into Studio One, and B is fix the website, it's not even close - fix the website.


Lol
Not

Studio One 6.5.2 Pro, Audient ID4 mark II,
Gigabyte Designair Z390, 32GB DDR4 3200, Intel i9-9900K 4.8 GHZ, 2 TB & 1 TB SSD, 3 x 1TB 7200 rpm HDD, Windows 11 Pro 64 22H2
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by PreAl on Tue Apr 04, 2023 5:38 pm
My username and password is also auto populated. Does not change the issue.

Regardless this website is the customer front end, and it's not a good look..Makes me think studio one runs on UNIX.

Intel i9 9900K (Gigabyte Z390 DESIGNARE motherboard), 32GB RAM, EVGA Geforce 1070 (Nvidia drivers).
Dell Inspiron 7591 (2 in 1) 16Gb.
Studio One Pro 6.x, Windows 11 Pro 64 bit, also running it on Mac OS Catalina via dual boot (experimental).
Presonus Quantum 2626, Presonus Studio 26c, Focusrite Saffire Pro 40, Faderport Classic (1.45), Atom SQ, Atom Pad, Maschine Studio, Octapad SPD-30, Roland A300, a number of hardware synths.
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by BobF on Wed Apr 05, 2023 1:26 am
This annoys me more when I click an answers link posted here in the forum to vote on an FR. I'm taken to a login dialog for answers, after which I'm nowhere near the FR.

-

-------------------------------------------------------------
Studio One Pro - latest / Win10Pro x64 (latest) / i7-6700 @3.8Ghz / 32G / UMC1820 / Event PS8
RC w/Galaxy S7+ / KKS61MK2 / Atom SQ
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by PreSonusSupport7 on Wed Apr 05, 2023 7:44 am
Hi Folks,

Thanks for your feedback. We will take a look into the issues you have raised and will discuss the route forward.

Thanks for your patience.

PreSonus Software Support


Studio One latest build | Notion latest build | Notion Mobile latest build |
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by PreAl on Wed Apr 05, 2023 8:03 am
PreSonusSupport7 wroteHi Folks,

Thanks for your feedback. We will take a look into the issues you have raised and will discuss the route forward.

Thanks for your patience.


Thanks.
I'm sure you are aware of this one too, more than one post to read from here :
viewtopic.php?p=300507#p300507
Last edited by PreAl on Wed Apr 05, 2023 8:43 am, edited 1 time in total.

Intel i9 9900K (Gigabyte Z390 DESIGNARE motherboard), 32GB RAM, EVGA Geforce 1070 (Nvidia drivers).
Dell Inspiron 7591 (2 in 1) 16Gb.
Studio One Pro 6.x, Windows 11 Pro 64 bit, also running it on Mac OS Catalina via dual boot (experimental).
Presonus Quantum 2626, Presonus Studio 26c, Focusrite Saffire Pro 40, Faderport Classic (1.45), Atom SQ, Atom Pad, Maschine Studio, Octapad SPD-30, Roland A300, a number of hardware synths.
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by SwitchBack on Wed Apr 05, 2023 8:16 am
Frankly, as forums go I really like this one. Who knows, maybe the extra effort required to get in keeps the trolls out. Think about that ;)
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by jBranam on Wed Apr 05, 2023 8:52 am
not this troll lol

“Life is so constructed, that the event does not, cannot, will not, match the expectation.”

Knot Hardly Productions
¯\_ { ͡• ͜ʖ ͡•} _/¯
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by PreAl on Wed Apr 05, 2023 8:54 am
jBranam wrotenot this troll lol


When you wrote that I swear you gave me a funny look.

Intel i9 9900K (Gigabyte Z390 DESIGNARE motherboard), 32GB RAM, EVGA Geforce 1070 (Nvidia drivers).
Dell Inspiron 7591 (2 in 1) 16Gb.
Studio One Pro 6.x, Windows 11 Pro 64 bit, also running it on Mac OS Catalina via dual boot (experimental).
Presonus Quantum 2626, Presonus Studio 26c, Focusrite Saffire Pro 40, Faderport Classic (1.45), Atom SQ, Atom Pad, Maschine Studio, Octapad SPD-30, Roland A300, a number of hardware synths.
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by SwitchBack on Wed Apr 05, 2023 9:00 am
jBranam wrotenot this troll lol
Nah, you fluffy puppy you :mrgreen:

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