7 posts
Page 1 of 1
I have upgraded my PC and have installed my fully paid version of Studio One, However when I try and activate it I get the error mentioned above.

Does anyone know how to solve this please?

Thanks.

Regards, Alan
Studio One Pro 3
Intel i9-12900K 8P/8E/24T 32GB DDR55 64bit OS x64 processor - Windows 11 home Build 22000.739 1Tb M.2 NVMe - OS Drive

ASUS Prime Z690-P Wifi Motherboard, CbB with thunderbolt Universal Audio Apollo Twin MK II, Apollo X8 and Focusrite Octopre
User avatar
by taylorscott2 on Mon Aug 08, 2022 2:02 pm
Your signature says you are on version 3 - is that still accurate?

Studio One 6 (Sphere)
Windows 10
Ryzen 7950x (16-Core)
64GB 6000mhz RAM
2x 2TB NVME M.2 SSD's
1x 4TB NVME M.2 SSD
Nvidia 4070 TI
ioStation 24c
User avatar
by alanjones6 on Tue Aug 09, 2022 1:58 am
Hi, thanks for the reply. Yes I was using version 3 on my other system.

Regards, Alan
Studio One Pro 3
Intel i9-12900K 8P/8E/24T 32GB DDR55 64bit OS x64 processor - Windows 11 home Build 22000.739 1Tb M.2 NVMe - OS Drive

ASUS Prime Z690-P Wifi Motherboard, CbB with thunderbolt Universal Audio Apollo Twin MK II, Apollo X8 and Focusrite Octopre
User avatar
by alanjones6 on Tue Aug 09, 2022 4:21 am
I have also tried to use the offline activation procedure, but for some reason the Presonus website isn't loading properly (mostly blank screen - images and text not loading) and I can't see the information required to create the offline authorization file.

I am using google chrome (on Win 11) and have cleared the cache, but still nothing!

I have access 4 other devices and they can't even login (Grey screen with bars moving up/down)

Regards, Alan
Studio One Pro 3
Intel i9-12900K 8P/8E/24T 32GB DDR55 64bit OS x64 processor - Windows 11 home Build 22000.739 1Tb M.2 NVMe - OS Drive

ASUS Prime Z690-P Wifi Motherboard, CbB with thunderbolt Universal Audio Apollo Twin MK II, Apollo X8 and Focusrite Octopre
User avatar
by vasilykorytov on Tue Aug 09, 2022 8:41 am
well, I'm afraid that means, Presonus had dropped the support for V3. or just broken it and didn't notice. submit a support request and see.

please also note that Windows 11 is supported in 5.4+ only, so v3 probably won't work anyway.

User avatar
by alanjones6 on Tue Aug 09, 2022 10:07 am
Thanks for the reply, If I could get access to my account properly I'd upgrade.

Regards, Alan
Studio One Pro 3
Intel i9-12900K 8P/8E/24T 32GB DDR55 64bit OS x64 processor - Windows 11 home Build 22000.739 1Tb M.2 NVMe - OS Drive

ASUS Prime Z690-P Wifi Motherboard, CbB with thunderbolt Universal Audio Apollo Twin MK II, Apollo X8 and Focusrite Octopre
User avatar
by alanjones6 on Tue Aug 09, 2022 11:46 am
Well Something has changed with the presonus website and I have now managed to get version 3 Pro (x64) downloaded and offline authorized.

Whether it will actually work, is another question, - just downloading all the added resources.

Thanks for your help.

Regards, Alan
Studio One Pro 3
Intel i9-12900K 8P/8E/24T 32GB DDR55 64bit OS x64 processor - Windows 11 home Build 22000.739 1Tb M.2 NVMe - OS Drive

ASUS Prime Z690-P Wifi Motherboard, CbB with thunderbolt Universal Audio Apollo Twin MK II, Apollo X8 and Focusrite Octopre

7 posts
Page 1 of 1

Who is online

Users browsing this forum: babulmukherjee, Tacman7 and 62 guests