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I have been using Studio One with my 1824c for months.
I recently acquired a Fractal Audio FM3 which is connected to my laptop via USB. When I initially installed the FM3 Studio One was already running and connected to the 1824c. I had shut down Studio One. When I went to restart Studio One I had both the 1824c & the FM3 powered up. Studio One located the FM3 as my audio device, not the 1824c. Studio One won't recognize the 1824c, I just get this message: "The audio device Studio USB could not be initialized. Please check your hardware configuration and try again" Now I cannot get Studio One to connect to the 1824c. It will connect to the FM3. I've tried re-booting the laptop as well as power cycling the 1824c. No dice. I've powered off the FM3 and disconnected the USB cable but that doesn't help. Studio One can connect to the 1824c as a device called 'StageLight 64-bit'. Pretty strange... Curiously the Universal Control panel locates the 1824c. Anyone else had this problem?
Studio One 5.0.1 / Studio 1824C USB Midi I/F
Lenovo Y510P, i7-4300 MQ, Quad, 2.4GHz, 16GB RAM, Win 10, 700GB SSD Gibson Les Paul, PRS McCarty, PRS DGT, Taylor 814, Taylor E14, Yamaha FG-300 1967 Fender Bassman, Mesa Boogie Mark 5:35 UA OX, BOSS Waza, Tone King Ironman II Warm Audio WA76, Lexicon MX-200, TC Electronic M350, dbx 166, Presonus Channel Strip, BBE 422 & 882 |
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So you had one interface and added another which caused problems.
You hooked up the fm3 to usb to send audio signals back and forth over usb? That's using the fm as an interface, you can only have 1 interface. You would have to run audio cables to the fm to use it without it being an interface. When you removed the fm everything goes back the way it was?
Forum Moderator.
Please add your specs to your SIGNATURE. Search the STUDIO ONE 6 ONLINE MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce. Studio OnePro6 Melodyne Studio Win10 Ryzen 5 3600 - Motu M2 Ventura Mac Mini M2 - Zen Go TB |
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I am not using the FM3 for audio. The USB cable is used to edit/setup the FM3 parameters (amp, cabinet, reverb, drive etc.) using FM-Edit.
The FM3 now appears in the Studio One "Audio Devices" list. It was never my intention to use the FM3 as an audio device. I'm guessing the Studio One "discovered" the FM3 by mistake because the FM3 was connected through USB when Studio One started up. Regardless, now when I try to select Studio USB as an audio device I get the message: "The audio device Studio USB could not be initialized. Please check your hardware configuration and try again." To be clear the FM3 is now disconnected from USB and powered down. That doesn't help. I would like to remove the FM3 from the Studio One "Audio Devices" list but I don't know how. I'm still puzzled because Universal Control detects my 1824, including the 1824 control panel, but Studio One does not detect the 1824. Perhaps I need to re-install my Studio One drivers? Please advise. Thanks
Studio One 5.0.1 / Studio 1824C USB Midi I/F
Lenovo Y510P, i7-4300 MQ, Quad, 2.4GHz, 16GB RAM, Win 10, 700GB SSD Gibson Les Paul, PRS McCarty, PRS DGT, Taylor 814, Taylor E14, Yamaha FG-300 1967 Fender Bassman, Mesa Boogie Mark 5:35 UA OX, BOSS Waza, Tone King Ironman II Warm Audio WA76, Lexicon MX-200, TC Electronic M350, dbx 166, Presonus Channel Strip, BBE 422 & 882 |
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Delette S1 prefs
Or open S1 in safe mode and change the audio device driver there |
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Help Menu
Open settings Folder Delete Studioone.settings Close and reboot S1 with your Presonus audio interface on and connected. |
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You are switching devices manually in Audio Setup right?
Does your old interface show up there?
Forum Moderator.
Please add your specs to your SIGNATURE. Search the STUDIO ONE 6 ONLINE MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce. Studio OnePro6 Melodyne Studio Win10 Ryzen 5 3600 - Motu M2 Ventura Mac Mini M2 - Zen Go TB |
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Yes to both questions. My 1824c shows up as an audio device but when I try to connect to it I still get the same message "Studio USB could not be initialized.. etc.".
Another user gave me a suggestion which was to delete the file 'studio one.settings' which I did but that did not solve the problem. The Universal Control panel continues to be able to connect to my 1824c. I've recently updated my 1824c firmware to v3.05. My Studio One 5 is at version 5.5.1.85792.
Studio One 5.0.1 / Studio 1824C USB Midi I/F
Lenovo Y510P, i7-4300 MQ, Quad, 2.4GHz, 16GB RAM, Win 10, 700GB SSD Gibson Les Paul, PRS McCarty, PRS DGT, Taylor 814, Taylor E14, Yamaha FG-300 1967 Fender Bassman, Mesa Boogie Mark 5:35 UA OX, BOSS Waza, Tone King Ironman II Warm Audio WA76, Lexicon MX-200, TC Electronic M350, dbx 166, Presonus Channel Strip, BBE 422 & 882 |
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Have you checked your hardware devices in Win 10 to see if its there.
Go to Control Panel/Hardware and Sound/View Devices and Printers.
Specs i5-2500K 3.5 Ghz-8 Gb RAM-Win 7 64 bit - ATI Radeon HD6900 Series - RME HDSP9632 - Midex 8 Midi interface - Faderport 2/8 - Atom Pad/Atom SQ - HP Laptop Win 10 - Studio 24c interface -iMac 2.5Ghz Core i5 - High Sierra 10.13.6 - Focusrite Clarett 2 Pre & Scarlett 18i20. Studio One V5.5 (Mac and V6.5 Win 10 laptop), Notion 6.8, Ableton Live 11 Suite, LaunchPad Pro
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Yes, the 1824c shows up in
Control Panel\All Control Panel Items\Devices and Printers Its icon is a speaker. As I mentioned before Universal Control sees the 1824c. I can also invoke the 1824c control panel out of Universal Control so I know it is possible to not only detect but control the 1824c via USB. I don't understand why Studio One can't see it. I've recently updated my 1824c firmware to v3.05. My Studio One 5 is at version 5.5.1.85792.
Studio One 5.0.1 / Studio 1824C USB Midi I/F
Lenovo Y510P, i7-4300 MQ, Quad, 2.4GHz, 16GB RAM, Win 10, 700GB SSD Gibson Les Paul, PRS McCarty, PRS DGT, Taylor 814, Taylor E14, Yamaha FG-300 1967 Fender Bassman, Mesa Boogie Mark 5:35 UA OX, BOSS Waza, Tone King Ironman II Warm Audio WA76, Lexicon MX-200, TC Electronic M350, dbx 166, Presonus Channel Strip, BBE 422 & 882 |
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1. Maybe uninstall the driver and reinstall
2. Try a diff usb port Are you using a USB hub? |
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I am using a hi-speed USB 3.0 hub. I've been using it with Studio One for over a year.
I tried changing ports on the hub, no love. I'm able to start Universal Control and invoke the Universal Control panel for controlling the 1824. ( I tried to post an image but can't figure out how to do it). I'd be more than happy to de-install/re-install the drivers but I'm not clear on how to de-install and where to locate the drivers I'd need to re-install.
Studio One 5.0.1 / Studio 1824C USB Midi I/F
Lenovo Y510P, i7-4300 MQ, Quad, 2.4GHz, 16GB RAM, Win 10, 700GB SSD Gibson Les Paul, PRS McCarty, PRS DGT, Taylor 814, Taylor E14, Yamaha FG-300 1967 Fender Bassman, Mesa Boogie Mark 5:35 UA OX, BOSS Waza, Tone King Ironman II Warm Audio WA76, Lexicon MX-200, TC Electronic M350, dbx 166, Presonus Channel Strip, BBE 422 & 882 |
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pLug your 1824 directly into the USB port and bypass the HUB. That would allow you to rule that out if its an issue.
You may need to send support a ticket |
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Thanks for the quick follow-up
I've tried by-passing the hub but that didn't work either. I submitted a support ticket yesterday but haven't heard back yet.
Studio One 5.0.1 / Studio 1824C USB Midi I/F
Lenovo Y510P, i7-4300 MQ, Quad, 2.4GHz, 16GB RAM, Win 10, 700GB SSD Gibson Les Paul, PRS McCarty, PRS DGT, Taylor 814, Taylor E14, Yamaha FG-300 1967 Fender Bassman, Mesa Boogie Mark 5:35 UA OX, BOSS Waza, Tone King Ironman II Warm Audio WA76, Lexicon MX-200, TC Electronic M350, dbx 166, Presonus Channel Strip, BBE 422 & 882 |
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Have you tried the simple task of redownloading the drivers and simply installing them?
Worth a shot. Was your 1824 working AFTER your Firmware update? but BEFORE you added the FM3? Why FM3 and not FM9? just curious |
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The only downloads available on the Presonus site are Universal Control and I already have the latest version which I installed a few days ago (3/2/2022).
To be clear, Universal Control itself woks just fine. I hate to sound like a dolt but I don't know where to go to find/download just the drivers for Studio One v5. I also just checked Control Panel and noticed the Studio One 4 is still installed on my system. I doubt that's the issue but I'm reluctant to remove that lest I further muddy the waters.
Studio One 5.0.1 / Studio 1824C USB Midi I/F
Lenovo Y510P, i7-4300 MQ, Quad, 2.4GHz, 16GB RAM, Win 10, 700GB SSD Gibson Les Paul, PRS McCarty, PRS DGT, Taylor 814, Taylor E14, Yamaha FG-300 1967 Fender Bassman, Mesa Boogie Mark 5:35 UA OX, BOSS Waza, Tone King Ironman II Warm Audio WA76, Lexicon MX-200, TC Electronic M350, dbx 166, Presonus Channel Strip, BBE 422 & 882 |
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I just downloaded & re-installed Universal Control.
Problem solved. Whew....
Studio One 5.0.1 / Studio 1824C USB Midi I/F
Lenovo Y510P, i7-4300 MQ, Quad, 2.4GHz, 16GB RAM, Win 10, 700GB SSD Gibson Les Paul, PRS McCarty, PRS DGT, Taylor 814, Taylor E14, Yamaha FG-300 1967 Fender Bassman, Mesa Boogie Mark 5:35 UA OX, BOSS Waza, Tone King Ironman II Warm Audio WA76, Lexicon MX-200, TC Electronic M350, dbx 166, Presonus Channel Strip, BBE 422 & 882 |
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ALL of your downloads are located in your MyPresonus account.
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Similar issue with my Quantum 2626...
I just updated Universal control a couple days ago. Today, went to open Studio One and I get "no audio device" where my Quantum 2626 is typically seen on the start page. Audio played through the Quantum everywhere else via Asio4All. Windows coould see the Quantum. Universal Control seemed to function normally as well. tried reinstalling and got the same issue. I had to uninstall then reinstall and reboot for it to come back and be seen when inside Studio One. |
shanabit wroteALL of your downloads are located in your MyPresonus account. Hi guys , i have the same problem, i was following the whole conversation , so if i try to re-instal Universal control , the problem could be solved ? |
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Hi Luc,
All I know is that worked for me. FYI I'm using Windows 10. It's the Home Version but Microsoft published an upgrade to it a few months ago that I installed.
Studio One 5.0.1 / Studio 1824C USB Midi I/F
Lenovo Y510P, i7-4300 MQ, Quad, 2.4GHz, 16GB RAM, Win 10, 700GB SSD Gibson Les Paul, PRS McCarty, PRS DGT, Taylor 814, Taylor E14, Yamaha FG-300 1967 Fender Bassman, Mesa Boogie Mark 5:35 UA OX, BOSS Waza, Tone King Ironman II Warm Audio WA76, Lexicon MX-200, TC Electronic M350, dbx 166, Presonus Channel Strip, BBE 422 & 882 |
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