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I am new to Sphere. So far the collaborative workspace thing has failed to function at all.

I try to upload an MP3, and it just says 'upload incomplete' and then eventually 'stalled, delete and try again'.

I'm assuming that this mix upload feature is supposed to support MP3s?

I can't understand the issue. I can upload to (for example) Googledrive fine...

Any ideas would be great!

Presonus Sphere.

Studio PC: W10 pro 64, i7-2600k 3.4ghz, 16gb RAM, 3xEVO 250gb SSD Lexicon I-Onix U82s, U42s, Tascam US1641, Focusrite Scarlett 2i2

Utility Laptops x2 : W10 pro 64, EVO ssd etc.
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by adami on Sun Nov 28, 2021 4:02 am
Just tried Wav, also DO NOT work.

Chrome and Edge, both same behaviour.

Not great.

Worked maybe twice in a row, now stopped working again.

Is that typical of it? Is it not a useable feature?

Presonus Sphere.

Studio PC: W10 pro 64, i7-2600k 3.4ghz, 16gb RAM, 3xEVO 250gb SSD Lexicon I-Onix U82s, U42s, Tascam US1641, Focusrite Scarlett 2i2

Utility Laptops x2 : W10 pro 64, EVO ssd etc.
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by Tacman7 on Sun Nov 28, 2021 8:32 am
Been a while since I was using it. I would have uploads fail part of the time.

Sometimes takes a few tries but I was always able to get content up.

Try different times, I was having network problems so had to go in the off hours.

Good to put your specs in your signature, click below in my signature.

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Studio OnePro6 Melodyne Studio
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by adami on Sun Nov 28, 2021 8:45 am
Tacman7 wroteBeen a while since I was using it. I would have uploads fail part of the time.

Sometimes takes a few tries but I was always able to get content up.

Try different times, I was having network problems so had to go in the off hours.

Good to put your specs in your signature, click below in my signature.


I don't think my specs are really relevant in this case since it happens on 3 different windows PCs. All running up to date W10, all different specs.

It worked for a brief spell of maybe 30 seconds, but 99.9% of attempts to upload anything at all fails. I have very fast internet and can upload to other sites with zero issue.

One of the main reasons I was interested in Sphere is for workspaces, so I'm pretty disappointed that it doesn't seem to work in a really basic way.

Presonus Sphere.

Studio PC: W10 pro 64, i7-2600k 3.4ghz, 16gb RAM, 3xEVO 250gb SSD Lexicon I-Onix U82s, U42s, Tascam US1641, Focusrite Scarlett 2i2

Utility Laptops x2 : W10 pro 64, EVO ssd etc.
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by Tacman7 on Sun Nov 28, 2021 9:04 am
I tried it and it said stalled and delete and retry or whatever.

It didn't try to download, just failed so I think the site is overloaded or broken.

This is black Friday weekend with cyber Monday already going on, so it should get back to normal soon.

I will see if I can find out about it. People off work though...

Forum Moderator.
Please add your specs to your SIGNATURE.
Search the STUDIO ONE 6 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
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Studio OnePro6 Melodyne Studio
Win10 Ryzen 5 3600 - Motu M2
Ventura Mac Mini M2 - Zen Go TB
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by adami on Sun Nov 28, 2021 11:04 am
Tacman7 wroteI tried it and it said stalled and delete and retry or whatever.

It didn't try to download, just failed so I think the site is overloaded or broken.

This is black Friday weekend with cyber Monday already going on, so it should get back to normal soon.

I will see if I can find out about it. People off work though...



Appreciate it, thanks!

Presonus Sphere.

Studio PC: W10 pro 64, i7-2600k 3.4ghz, 16gb RAM, 3xEVO 250gb SSD Lexicon I-Onix U82s, U42s, Tascam US1641, Focusrite Scarlett 2i2

Utility Laptops x2 : W10 pro 64, EVO ssd etc.
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by adami on Mon Nov 29, 2021 11:37 am
Still doesn't work.

Really would like my money back if this feature isn't useable at it's one of the main reasons I upgraded.

Presonus Sphere.

Studio PC: W10 pro 64, i7-2600k 3.4ghz, 16gb RAM, 3xEVO 250gb SSD Lexicon I-Onix U82s, U42s, Tascam US1641, Focusrite Scarlett 2i2

Utility Laptops x2 : W10 pro 64, EVO ssd etc.
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by Tacman7 on Tue Nov 30, 2021 7:28 am
Just tried it and it's working for me. Wasn't yesterday.

Lot going on hopefully it will be back to normal now.

Forum Moderator.
Please add your specs to your SIGNATURE.
Search the STUDIO ONE 6 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.


Studio OnePro6 Melodyne Studio
Win10 Ryzen 5 3600 - Motu M2
Ventura Mac Mini M2 - Zen Go TB

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