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Hi
I have the latest version of S1: 5.3.0.65413
I use Atom as my pad controller and Nektar T6 as my keyboard controller.
Today - Suddenly - I cannot turn Loop Active ON. I cannot switch the click to ON as well.

I searched everywhere but could not find any solution.
- I have all firmware updated .
- I restarted my computer
- I disconnected both controllers
- I started a new and empyt song
- I re-Installed S1

NOTHING Helps... :cry:

TIA

Nir
Last edited by nirsul on Fri Jul 23, 2021 6:38 pm, edited 1 time in total.

Keyboards: Panorama T6 / Presonus ATOM / Plenty of VSTi
Lefty Basses: Harly Benton PB Shorty
Lefty Guitars: ESP SC1000P / Some HB Guitars
Drums: Roland TD11K E.Drums (Lefty setup)
Windows 10/ AMD Thread Ripper 32/64 cores / 128 GB RAM
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by Jemusic on Fri Jul 23, 2021 7:30 am
Are you using ATOM to activate loop and click? I assume that is what you meant. Does the click button light up and stay on when you press it?

Have you got click in play engaged in the metronome settings?

Shift + Play engages the Loop.

Is ATOM connected to a USB hub or direct to your computer?

Specs i5-2500K 3.5 Ghz-8 Gb RAM-Win 7 64 bit - ATI Radeon HD6900 Series - RME HDSP9632 - Midex 8 Midi interface - Faderport 2/8 - Atom Pad/Atom SQ - HP Laptop Win 10 - Studio 24c interface -iMac 2.5Ghz Core i5 - High Sierra 10.13.6 - Focusrite Clarett 2 Pre & Scarlett 18i20. Studio One V5.5 (Mac and V6.5 Win 10 laptop), Notion 6.8, Ableton Live 11 Suite, LaunchPad Pro
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by nirsul on Fri Jul 23, 2021 8:12 am
No matter which way I try - the LOOP does not respond - it shows the blue line for half a second but does not stay. IK tried disconnecting the ATOM. The ARM does not as wella nd so does the CLICK(probably more actions)

Keyboards: Panorama T6 / Presonus ATOM / Plenty of VSTi
Lefty Basses: Harly Benton PB Shorty
Lefty Guitars: ESP SC1000P / Some HB Guitars
Drums: Roland TD11K E.Drums (Lefty setup)
Windows 10/ AMD Thread Ripper 32/64 cores / 128 GB RAM
User avatar
by Jemusic on Fri Jul 23, 2021 4:14 pm
Try removing ATOM in External Devices. Reboot and then recreate a new ATOM External Device controller in External Devices again. You can do this manually as well and not through Universal Control easily. Close Studio One and reopen after you do this too. It appears under Control Surfaces but it ends up a Keyboard instead. Set SEND TO and RECEIVE FROM to the ATOM as well.

Have you just recently updated Studio One? I have had the odd issue with some External devices after an update.

This is odd for sure. I have never lost those functions in ATOM ever.

Specs i5-2500K 3.5 Ghz-8 Gb RAM-Win 7 64 bit - ATI Radeon HD6900 Series - RME HDSP9632 - Midex 8 Midi interface - Faderport 2/8 - Atom Pad/Atom SQ - HP Laptop Win 10 - Studio 24c interface -iMac 2.5Ghz Core i5 - High Sierra 10.13.6 - Focusrite Clarett 2 Pre & Scarlett 18i20. Studio One V5.5 (Mac and V6.5 Win 10 laptop), Notion 6.8, Ableton Live 11 Suite, LaunchPad Pro
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by nirsul on Fri Jul 23, 2021 4:25 pm
I Did this as well - removing ATOM from External Devices - Did not help.
I updated S1 just after the latest 5.3x version came out.
The ATOM is new but it worked like a charm yesterday (got it on Wednsday).
Today - Suddenly I cannot Loop or arm or even make the click work.

Mmmm....

Keyboards: Panorama T6 / Presonus ATOM / Plenty of VSTi
Lefty Basses: Harly Benton PB Shorty
Lefty Guitars: ESP SC1000P / Some HB Guitars
Drums: Roland TD11K E.Drums (Lefty setup)
Windows 10/ AMD Thread Ripper 32/64 cores / 128 GB RAM
User avatar
by Jemusic on Fri Jul 23, 2021 4:31 pm
Contact Support and create a support ticket.

Specs i5-2500K 3.5 Ghz-8 Gb RAM-Win 7 64 bit - ATI Radeon HD6900 Series - RME HDSP9632 - Midex 8 Midi interface - Faderport 2/8 - Atom Pad/Atom SQ - HP Laptop Win 10 - Studio 24c interface -iMac 2.5Ghz Core i5 - High Sierra 10.13.6 - Focusrite Clarett 2 Pre & Scarlett 18i20. Studio One V5.5 (Mac and V6.5 Win 10 laptop), Notion 6.8, Ableton Live 11 Suite, LaunchPad Pro
User avatar
by nirsul on Fri Jul 23, 2021 6:44 pm
I did just now.
Thanks for the effort.

Nir

Keyboards: Panorama T6 / Presonus ATOM / Plenty of VSTi
Lefty Basses: Harly Benton PB Shorty
Lefty Guitars: ESP SC1000P / Some HB Guitars
Drums: Roland TD11K E.Drums (Lefty setup)
Windows 10/ AMD Thread Ripper 32/64 cores / 128 GB RAM
User avatar
by nirsul on Sat Jul 24, 2021 7:41 am
--- EDITED ---

This was what I thought was the solution but today I - again - had the same issue[
I uninstalled the Nektarine software (My T6 Keyboard controller) and it was OK - After re-installing - It seems to be working dine.

The Final Solution is (or the reason I had it) -
I have an app called touchdaw which allows me to control the DAW remotely and it was installed in S! as a controller. Once I deleted the app as a controller - All was resolved.

Hope this helps.

Keyboards: Panorama T6 / Presonus ATOM / Plenty of VSTi
Lefty Basses: Harly Benton PB Shorty
Lefty Guitars: ESP SC1000P / Some HB Guitars
Drums: Roland TD11K E.Drums (Lefty setup)
Windows 10/ AMD Thread Ripper 32/64 cores / 128 GB RAM

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