I've been using Studio One 5 Pro since Sphere came out as a Sphere member. Suddenly today I open Studio One 5 and I have been downgraded to Artist. What has happened and how do I rectify this issue.
Ok. So what do I do to tell Studio One that I have Professional?
When I click the Help menu and chose About Studio One. A box appears. At the top it says Studio One Artist. Halfway down the box it says Presonus Sphere has been activated on this computer.
I'm confused. It knows I have Sphere so why am I on Artist. What do I do?
Where do I click to reactivate Professional?
On the Studio One menu...
See if it changes when you activate with Presonus Sphere
Curious what it does when you do that.
You can open a ticket for general principles if it doesn't snap out of it.
Just click on Support Ticket in my signature:
Please add your specs to your SIGNATURE.
Search the STUDIO ONE 5 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.
Studio OnePro5.1 64bit Melodyne Studio
Studio Computer - Nectar Impact LX25+
Win10 i7 7700k 16gb ram 1TB SSD AsusH270M-PLUS interface:StudioKonnekt 48
Win10 Ryzen 5 3600 - Radeon RX 590 - 16GB DDR4 3000MHz - 512GB SSD interface: Motu M2
Studio One - Studio One Activation - Activate with Presonus Sphere. That solved the problem.
Still don't know why it happened in the first place.