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Hello I signed up for Sphere on Friday after customer support was closed.
only to find out I can't run Studio One 5 on mac OS Catalina 10.15.7 I refuse to downgrade to the previous OS, and yes I am a noob and not super technically savvy,which is why people told me to they love Studio One,so i want to try it. Says I can only run Studio One Version 4.5.4 on Catalina but I can't find a download link anywhere. Not sure if any versions (including demo) of Studio One 4 are compatible besides Version 4.5.4? This experience has already turned me off, because customer service support is crucial,and usually my deciding factor on which software/hardware I buy. Why doesn't it say in big bold letters on top of the downloads page : "Not compatible with Mac os Catalina"? Every music website seems to be guilty of this. I appreciate any helpful feedback. Thanks! Danke sehr! -Joseph in Miami |
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What happens when you run Studio One 5 on Catalina?
I'm running Studio One 5 on 10.15.7 with no problems. |
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Welcome to the Forum!
Sorry you're having problems. Requirements: https://www.presonus.com/products/studio-one/tech-specs This article is a year old about having to use 4.5.4: https://support.presonus.com/hc/en-us/a ... Statement- If you own version 4 then it will be available for download in your my products section. No way to get it through Sphere that I know of. Did you open a Support Ticket? Click below in my signature if you need to.
Forum Moderator.
Please add your specs to your SIGNATURE. Search the STUDIO ONE 6 ONLINE MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce. Studio OnePro6 Melodyne Studio Win10 Ryzen 5 3600 - Motu M2 Ventura Mac Mini M2 - Zen Go TB |
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