williamhajjar wrote Contact UA Support : https://help.uaudio.com/hc/en-us
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Please add your specs to your SIGNATURE. Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce. Windows 10 64bit Home, Mac Catalina, SO4.6.2 Pro, SO 5 Pro, LUNA, Cubase 10.5 Pro, SLIII32, 24.4.2, 16.0.2 FW, Quantum 2626, Faderport 8, Atom, Console 1+Fader 1, UA Apollo Twin TB/USB, Toontrack, NI Komplete 12, ++ |
I also cannot work because of sounds cuts. You should be aware of this latency issue on plugins. latency is broken in 5.0. even if I just open the browser, I will get this problem. There are a lot of scenarios in which the problem appears. Have a conscience. you have to fix the studio one we pay money for it. This is not only my problem, we tested it on 15 different PCs of different people. It's doedn't workble now.
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Some really good advice: viewtopic.php?p=245053#p245053
I had a problem with the Studio 192 interface. I didn't post about it, I opened a ticket. I went back and forth multiple times with support because they were unable to reproduce it, until I eventually provided a clue that allowed PreSonus to reproduce the issue and isolate the problem. Two weeks later there was a firmware update, and the problem was solved.
Digital storefront: craiganderton.com
Free educational site: craiganderton.org Music: youtube.com/thecraiganderton Studio One eBooks: shop.presonus.com |
williamhajjar wrotePreAl wrotewilliamhajjar wrote I cant go back because all my projects have been opened on studio one 5 and cant work on 4. Actually... open up an older version of studio one and start opening up auto saved versions of these projects... the most recent ones will probably not work because they’ll be version 5, but, soon enough, you should find one done in v4.xx and it’ll open fine Further: I literally have no symphony any longer for anyone who updates their daw blindly when the update tells them upfront that saving under the new version will make that file unusable in prior versions of the daw... it’s 2020 for God’s sakes... if you’re a pro, you know how this works already and would never do something so foolish... if you’re just a hobbyist? Again, that warning window is there for a reason. Just because you blindly click through it doesn’t release you from responsibility of your own recklessness. Keep the old version installed... keep current copies of projects saved under that version. If you feel the need to open these sessions with the new version, do it! I do all of the time... but, as soon as open it, click SAVE AS, give it a unique name and now you’ll have a new version of the project.. so, you’ll be protected. I know, I’m the a-hole
https://soundcloud.com/brotherbrim/sets ... ernational
Win10... S1 pro latest version... 64 bits... Rme latest drivers... All the ram and i7 monster... |
All you have to do after opening a V4 song file in V5, is do a SAVE AS and simply add 'V5' at the end of the song title. Then you have got both.
Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account. OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET. Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce. Specs i5-2500K 3.5 Ghz-8 Gb RAM-Win 7 64 bit - ATI Radeon HD6900 Series - RME HDSP9632 - Midex 8 Midi interface - Faderport 2/8 - Atom Pad- iMac 2.5Ghz Core i5 - High Sierra 10.13.6 - Focusrite Clarett 2 Pre & Scarlett 18i20. Studio One V5.1 (Mac), Notion 6.7, Ableton Live 10 Suite, LaunchPad Pro |
spectacular g wroteAnyone here capable of getting a support ticket dealt with? I've been locked out of my sphere acct since Sept 5th and my ticket has yet to be replied to. Can you still access mypresonus or does it try to forward to sphere page? https://my.presonus.com/support/open
Win10 Desktop - I7-4790/IGU/SSD (Main audio machine) | Win10 Laptop - i7-950H/GTX1660Ti/SSD | 12 Core 2012 Xeon Mac Pro | 2008 Mac Pro | 2012 Macbook Pro | 2015 iMac | Focusrite Liquid Saffire 56 + ADATs | PreSonus Sphere | Waves | Arturia V Collection | Komplete Suite | Mackie MCU | Yamaha MOXF8 | Roland FA06, System-1, TD-1KV | Korg Microkorg | Komplete S61 Mk2 | Maschine Mk2 | Nektar P6
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leonseaman wrotespectacular g wroteAnyone here capable of getting a support ticket dealt with? I've been locked out of my sphere acct since Sept 5th and my ticket has yet to be replied to. Sphere menu navigation is a nightmare: https://sphere.presonus.com/home Once you are in click the globe icon at the top of the page, in the middle of a menu (a hidden "Easter egg" ![]() Or do what I do, avoid the menu navigation spaghetti altogether (sorry Presonus but your website portals are an absolute rodent maze, and gives off an image from the 1990s, much like how these forums look!) and just go to their support portal. https://support.presonus.com/home - submit a request top right hand corner. If you don't see it, sign in and try the link again If you already created a ticket check that it hasn't been closed. Btw we only just discussed this, troubleshooting should be on its own seperate thread and not here.
Studio One Pro 5, Faderport Classic (1.45), Atom Pad, Atom SQ, Presonus Studio 26c, Focusrite Saffire Pro 40, Maschine Studio, Octapad SPD-30, Roland A300, Windows 10 Pro 64 bit, also running it on Mac OS Catalina via dual boot (experimental).
Intel i9 9900K, 32GB RAM, EVGA Geforce 1070 (Nvidia drivers). Dell Inspiron 7591 (2 in 1) 16Gb. |
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