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Hi!

I am a new S1 (4.5.5 Pro) user and I recently purchased the TC Electronic 8210-DT reverb plugin with a hardware controller.
When I try to use it in S1, the USB-connected hardware controller cannot be found, and as such the plugin is unusable.
When I open the plugin in Logic Pro X, it is instantly found and I can use the plugin.
Does anyone have any clues?
I am using a MacBook Pro (2015) with Mojave. I have tried with and without several USB hubs.

Kind regards,
Mats-Ola
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by mats-olastrm on Tue Dec 03, 2019 1:50 am
Bumping this, since I tried to install Studio One 4.5.5 on a Win10 computer and here the plugin works great with the USB controller.
I have opened a ticket with Presonus to address the issue.
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by pr-andersnilsson on Tue Apr 07, 2020 1:45 pm
I have this problem also, did you get it solved?
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by forgotteng on Thu Mar 23, 2023 10:55 am
Also Have the same problem and can't find any solution. It seems there is no worse tech support then Presonus and Behringer.
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by Blame Karma on Thu Mar 23, 2023 11:39 am
Well, was this reported to tech support? And rather, it should be reported at TC/Behringer, as most plug-ins run fine with S1, including those with controllers. Or do you expect a special treatment from Presonus for every plug-in?

Mac Mini M1 / Ryzen 1700X - W10 / Sphere / 1810c / Apollo Twin
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by Tacman7 on Thu Mar 23, 2023 4:34 pm
forgotteng wroteAlso Have the same problem and can't find any solution.


This is TC Electronics.

How is it not working for you?

Does the controller not show up in Windows?

Good to put your specs in your signature, click below in my signature.

Forum Moderator.
Please add your specs to your SIGNATURE.
Search the STUDIO ONE 6 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.


Studio OnePro6 Melodyne Studio
Win10 Ryzen 5 3600 - Motu M2
Ventura Mac Mini M2 - Zen Go TB

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