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Hi- I'm having a very frustrating problem where on a seemingly random basis, S1 goes into a loop reporting "Reset requested by audio device" about every second and refuses to play anything. If I look at the "messages" window it looks like this:

Image

Restarting S1 doesn't help. I have to reboot, and even then sometimes it doesn't fix the problem.

Changing ASIO latency doesn't help.

I exited S1 and started SONAR to see if it would have a similar issue. SONAR would play, but with lots of crackles and pops, as if the latency was way too low.

The funny thing is that if I changed the ASIO latency to anything and changed it back IN SONAR it fixes the problem for SONAR AND S1.

This is really annoying and messing with my workflow, any ideas?

S1, All my drivers and firmware are up to date.

I originally posted this as a reply to an old thread where it seemed like the OP was having a similar issue, but got no responses so I deleted it there and am re-posting as a new topic. Apologies for that.

GA-X58A-UD3 motherboard
Intel i7 950 CPU w/12 G RAM

ATI Radeon 4350 graphics
3 cats 1 crazydog
Lynx AES16/Aurora 8
SCA N72 J99 & A12 pres. Adam A7 Monitors
Win 10
S1 3.5 Professional
User avatar
by Bbd on Sun Feb 25, 2018 9:04 am
Sounds like a support ticket.

I would backup your systems and do a re-install of Studio One.
Note all your VST paths before hand.
Then do the same to your audio driver.
Make sure you have the latest Window's software installed and turnoff all your virus/malware protection when re-installing S1 and your drivers. Then turn them back on.

Bbd

OS: Win 10 x64 Home, Studio One Pro 6.x, Notion 6, Series III 24, Studio 192, Haswell CPU: i7 4790k @ 4.4GHz, RAM: 32GB, Faderport 8/16, Central Station +, PreSonus Sceptre S6, Eris 3.5, Temblor 10, ATOM, ATOM SQ
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by johndefiore on Sun Feb 25, 2018 11:14 am
Bbd wroteSounds like a support ticket.

I would backup your systems and do a re-install of Studio One.
Note all your VST paths before hand.
Then do the same to your audio driver.
Make sure you have the latest Window's software installed and turnoff all your virus/malware protection when re-installing S1 and your drivers. Then turn them back on.


Yeah, that's what I'm thinking as well. Wanted to post here to see if maybe there's a simpler solution, but doesn't seem like it. Of course this happened in the middle of a job, at the maximum inconvenience point :)

Thanks for the advice,

GA-X58A-UD3 motherboard
Intel i7 950 CPU w/12 G RAM

ATI Radeon 4350 graphics
3 cats 1 crazydog
Lynx AES16/Aurora 8
SCA N72 J99 & A12 pres. Adam A7 Monitors
Win 10
S1 3.5 Professional
User avatar
by demiK on Thu Apr 05, 2018 5:23 pm
I'm seeing this also on windows 10, just uninstall and reinstalled S1 and audio drivers and still the same thing.

Any updates from the support ticket, or did uninstalling resolve the problem for you?

Thanks!
User avatar
by scottlowe on Thu Aug 02, 2018 1:54 pm
Hi there,

Can you confirm if a solution was found for this, just upgraded to Studio One 4, hoped the issue would go. It was apparent on One 3.

I use the Komplete Audio 6 hardware. Worked at the start then started asking this after one of the studio 3 updates, now 4 has it too.

Can still work, just annoying
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by Bbd on Fri Aug 03, 2018 9:27 am
I found some information on this issue and will share it now. These tips may not help you but they may be worth a try.
Also, always backup your files before deleting or changing anything.

Possible Issues and fixes:
A. Sometimes refreshing your settings by deleting the audio device xml can stop it.
B. Sometimes if the buffer size is set too low for the ASIO device it can cause issues.Try increasing it.
C. Switch from using the Window's audio driver to an ASIO driver.

If any of these suggestions helps you, please report back.
Thanks.

Bbd

OS: Win 10 x64 Home, Studio One Pro 6.x, Notion 6, Series III 24, Studio 192, Haswell CPU: i7 4790k @ 4.4GHz, RAM: 32GB, Faderport 8/16, Central Station +, PreSonus Sceptre S6, Eris 3.5, Temblor 10, ATOM, ATOM SQ
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by BobF on Fri Aug 03, 2018 10:35 am
I experienced this when my machine updated from 1709 to 1803. ALL AUDIO APPLICATIONS failed to connect to my interface - TASCAM 16x08.

I backed out the update and all is well again.

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Studio One Pro - latest / Win10Pro x64 (latest) / i7-6700 @3.8Ghz / 32G / UMC1820 / Event PS8
RC w/Galaxy S7+ / KKS61MK2 / Atom SQ
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by Jemusic on Fri Aug 03, 2018 3:58 pm
I work in the music area one day a week in a residential college. They are having IT issues there right now with Win 10 and audio interfaces being disconnected. Even internal audio being dropped on student on teacher laptops as well as office desktop machines. I wonder if they are related. Several restarts got the internal audio working again in some cases. Sounds like the same issue exists for external audio interfaces as well.

Specs i5-2500K 3.5 Ghz-8 Gb RAM-Win 7 64 bit - ATI Radeon HD6900 Series - RME HDSP9632 - Midex 8 Midi interface - Faderport 2/8 - Atom Pad/Atom SQ - HP Laptop Win 10 - Studio 24c interface -iMac 2.5Ghz Core i5 - High Sierra 10.13.6 - Focusrite Clarett 2 Pre & Scarlett 18i20. Studio One V5.5 (Mac and V6.5 Win 10 laptop), Notion 6.8, Ableton Live 11 Suite, LaunchPad Pro
User avatar
by johndefiore on Mon Aug 06, 2018 1:27 pm
Sorry for not reporting back on this until now. What solved my issue was completely uninstalling my Lynx Aurora drivers and software and reinstalling from scratch. Have not seen the issue since.

GA-X58A-UD3 motherboard
Intel i7 950 CPU w/12 G RAM

ATI Radeon 4350 graphics
3 cats 1 crazydog
Lynx AES16/Aurora 8
SCA N72 J99 & A12 pres. Adam A7 Monitors
Win 10
S1 3.5 Professional
User avatar
by Bbd on Mon Aug 06, 2018 1:35 pm
Good to know. Thanks.

Bbd

OS: Win 10 x64 Home, Studio One Pro 6.x, Notion 6, Series III 24, Studio 192, Haswell CPU: i7 4790k @ 4.4GHz, RAM: 32GB, Faderport 8/16, Central Station +, PreSonus Sceptre S6, Eris 3.5, Temblor 10, ATOM, ATOM SQ
User avatar
by BobF on Tue Sep 04, 2018 9:17 am
After I disconnected my 16x08 and removed from the rack, I checked the TASCAM forum last time before throwing the 16x08 in the trash bin. There was a post there, with a link to a post in the Cake forums. A very simple fix in Windows settings. This also solved the problem with VB Audio cable.

http://forum.cakewalk.com/FindPost/3765909

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-------------------------------------------------------------
Studio One Pro - latest / Win10Pro x64 (latest) / i7-6700 @3.8Ghz / 32G / UMC1820 / Event PS8
RC w/Galaxy S7+ / KKS61MK2 / Atom SQ
User avatar
by harryzhang1 on Sun Sep 27, 2020 3:31 pm
the steps help to fix the problem:
1. launch the studio one 4 software
2. from Menu ->Studio One -> Options
3. in the option window, choose Audio Setup icon , then click button Control Panel, it opens a new window.
4. uncheck Exclusive Mode, Close, OK,
5. restart the software, the Reset Requested by Audio Device is gone.
User avatar
by josesilvarodriguez on Fri Nov 06, 2020 2:11 pm
HP Elitebook 2570P, Win 10, 64 bit, core i7. Had same problem after trying to change block size program kept circle thinking. Restarted Studio One and got "reset requested by audio device" message. After a 2 hour episode of clearing all audiobox USB files according to PreSonus instructions, I uninstalled and reinstalled "Universal Control" (Jul 2020 version). Changed block size on Universal Control to 256, restarted Studio One (Artist) and ouala...the problem was gone!
User avatar
by tjzim on Thu May 13, 2021 3:55 pm
Using the Control Panel suggestion (thank you!), I changed the sample size from 64, back to 512. Studio One then recognized the device as AudioBox USB, and the restart worked. I inadvertently had changed sample size to 64, which appeared to trigger the issue for me.
User avatar
by leosutherland on Sat May 15, 2021 9:28 am
josesilvarodriguez wroteHP Elitebook 2570P, Win 10, 64 bit, core i7. Had same problem after trying to change block size program kept circle thinking. Restarted Studio One and got "reset requested by audio device" message. After a 2 hour episode of clearing all audiobox USB files according to PreSonus instructions, I uninstalled and reinstalled "Universal Control" (Jul 2020 version). Changed block size on Universal Control to 256, restarted Studio One (Artist) and ouala...the problem was gone!

There doesn't appear to be anywhere in UC to set the block size, so how was this done?

...said Halo

Studio One Pro v4.6.2 / v5.5.2 / v6.5.2
Serum, Diva, Repro, Synthmaster, Syntronik Bully, MTron Pro, Kontakt 6/7, AIR synths, Cherry Audio synths, Battery 4, PPG Wave 3.V, Generate

3XS SQ170 Music Studio PC
Windows 10 x64 (22H2)
i7 8700 Hexcore 3.2GHz, 16GB, 2TB 970 EVO+ M.2 NVMe SSD + 1TB SATA HD
Scarlett 2i4 (G2), Korg Taktile 25, Faderport 2018, ATOM


Beyerdynamic DT990 Pros, JBL 305P II speakers

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