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Why am I showing as Offline? [Resolved]

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And I can't edit any of my previous posts?
Presonus 16.4.2 - Mac mini 2.3G i7, 16G Ram, Faderport - S1 -3 Pro
Novation Impulse 49 - Yamaha HS7 - Kemper Profiler -
SE 3300 - SE2200 - SE Reflexion - EBMM AAxis super sport - Taylor 414CE - PRS 513.
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by j0001s on Sun Jan 14, 2018 9:47 am
There's a bug in the forum software - I have the same problem.
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by j0001s on Sun Jan 14, 2018 9:52 am
Here's a snap of the issue.

Account issue.jpg
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by timmorris on Sun Jan 14, 2018 3:44 pm
Is this the treason I cant edit posts ?
Presonus 16.4.2 - Mac mini 2.3G i7, 16G Ram, Faderport - S1 -3 Pro
Novation Impulse 49 - Yamaha HS7 - Kemper Profiler -
SE 3300 - SE2200 - SE Reflexion - EBMM AAxis super sport - Taylor 414CE - PRS 513.
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by matthewgorman on Mon Jan 15, 2018 12:22 pm
Can you see your avatar in the top right? Try logging out, then back in.
Matt

Lenovo ThinkServer TS140 Win 10 64bit, 8GB RAM, Intel Xeon
Lenovo Thinkpad E520, Windows 7 64bit, 8 GB RAM, Intel i5 Processor

S1Pro V5
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by Bbd on Mon Jan 15, 2018 12:58 pm
Test
Bbd

OS: Win 10 x64 Home, Studio One Pro 6.x, Notion 6, Series III 24, Studio 192, Haswell CPU: i7 4790k @ 4.4GHz, RAM: 32GB, Faderport 8/16, Central Station +, PreSonus Sceptre S6, Eris 3.5, Temblor 10, ATOM, ATOM SQ
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by matthewgorman on Mon Jan 15, 2018 1:13 pm
timmorris wroteIs this the treason I cant edit posts ?


Posts are locked from editing after 24hrs, so the issues everyone is having may be different.
Matt

Lenovo ThinkServer TS140 Win 10 64bit, 8GB RAM, Intel Xeon
Lenovo Thinkpad E520, Windows 7 64bit, 8 GB RAM, Intel i5 Processor

S1Pro V5
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by Skip Jones on Mon Jan 15, 2018 1:14 pm
There may be an issue. We are looking into it but be advised that editing expires after 24 hours.

Thanks for your posts.

Skip
Skip

Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.

Windows 10 X 64 : AMD Phenom II X 4 945, ATI Radeon 5450 / 512 RAM - 8GB RAM / 1T SATA, Mac Mini (Late 2014), Faderport and Faderport 8, Yamaha S-08 Synth, Fishman TriplePlay Guitar MIDI, Logidy Controller, assorted PreSonus Gear
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by matthewgorman on Mon Jan 15, 2018 1:53 pm
There was a change applied to the forum, and online/offline status should be reflected properly, See if that fixes your issues and let us know.

Thanks for reporting.
Matt

Lenovo ThinkServer TS140 Win 10 64bit, 8GB RAM, Intel Xeon
Lenovo Thinkpad E520, Windows 7 64bit, 8 GB RAM, Intel i5 Processor

S1Pro V5
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by Skip Jones on Mon Jan 15, 2018 4:28 pm
Resolved.

Skip
Skip

Please add your specs to your SIGNATURE.
Search the STUDIO ONE 4 ONLINE MANUAL. Access your MY.PRESONUS account.
OVERVIEW of how to get your issue fixed or the steps to create a SUPPORT TICKET.
Needs to include: 1) One Sentence Description 2) Expected Results 3) Actual Results 4) Steps to Reproduce.

Windows 10 X 64 : AMD Phenom II X 4 945, ATI Radeon 5450 / 512 RAM - 8GB RAM / 1T SATA, Mac Mini (Late 2014), Faderport and Faderport 8, Yamaha S-08 Synth, Fishman TriplePlay Guitar MIDI, Logidy Controller, assorted PreSonus Gear
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by j0001s on Mon Jan 15, 2018 11:53 pm
Resolved!
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by timmorris on Sun Jan 21, 2018 1:05 pm
Err...under my name next to posts Im still showing as Offline?
Presonus 16.4.2 - Mac mini 2.3G i7, 16G Ram, Faderport - S1 -3 Pro
Novation Impulse 49 - Yamaha HS7 - Kemper Profiler -
SE 3300 - SE2200 - SE Reflexion - EBMM AAxis super sport - Taylor 414CE - PRS 513.
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by timmorris on Sun Jan 21, 2018 1:06 pm
Whoa !....Now Im showing Online ?...Solved I guess..
Presonus 16.4.2 - Mac mini 2.3G i7, 16G Ram, Faderport - S1 -3 Pro
Novation Impulse 49 - Yamaha HS7 - Kemper Profiler -
SE 3300 - SE2200 - SE Reflexion - EBMM AAxis super sport - Taylor 414CE - PRS 513.
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