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Hi...
I have installed studio one on a fresh install of windows and playing files from my external HD with samples located on causes a crash dump with a high percentage of them.

at first i thought it was caused by vsts so uninstalled and hence the fresh install...

Still no real progress though...

It's making working on projects impossible and is really frustrating... Can anybody shed some light on this situation please... I will put the crash dump files on here as well!

Thanks

win 7 64 bit, i7-4790. 8gb ram, gigabyte motherboard, edirol fa-101, 128gb kingston SSD, 1tb western digital HD, nvidia geforce 210
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by timfoley on Tue Aug 19, 2014 10:09 am
Just to rule out the drive or communication path, can you put one of the files that is causing a crash onto your internal drive and see if it still crashes?

SL 24.4.2 AI, S1 Pro 2.6.3, Windows 8.1, i7 4.0ghz, 16gig RAM
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by jpettit on Tue Aug 19, 2014 10:13 am
Also put your specs in your signature ( see my signature for a link)

My Website, Free Studio One Advance Training
SPECS: Win 11 22H2, 18 Core i9: 32Gb DDR4 ram, 42" 4K monitor, StudioLive 24/16, Faderport16, Central Station Plus, Sceptre 6, Sceptre 8, Temblor T10, Eris 4.5, HP60, Studio One Pro latest, Test Platforms Reaper latest, Cakewalk latest
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by connorhughes on Tue Aug 19, 2014 10:19 am
hi thanks for the quick reply,. hopefully that's enough in my sig, I have tried moving the files to the C drive and the same problem occurs

win 7 64 bit, i7-4790. 8gb ram, gigabyte motherboard, edirol fa-101, 128gb kingston SSD, 1tb western digital HD, nvidia geforce 210
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by connorhughes on Tue Aug 19, 2014 10:20 am
also how do i upload .dmp files. It won't let me on here

win 7 64 bit, i7-4790. 8gb ram, gigabyte motherboard, edirol fa-101, 128gb kingston SSD, 1tb western digital HD, nvidia geforce 210
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by jpettit on Tue Aug 19, 2014 11:55 am
So the drive is not the problem.

Try turning the match song tempo flag on/off in the browser to see if that makes a difference.

My Website, Free Studio One Advance Training
SPECS: Win 11 22H2, 18 Core i9: 32Gb DDR4 ram, 42" 4K monitor, StudioLive 24/16, Faderport16, Central Station Plus, Sceptre 6, Sceptre 8, Temblor T10, Eris 4.5, HP60, Studio One Pro latest, Test Platforms Reaper latest, Cakewalk latest
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by connorhughes on Wed Aug 20, 2014 2:43 am
doesn't seem to make any difference :cry:

win 7 64 bit, i7-4790. 8gb ram, gigabyte motherboard, edirol fa-101, 128gb kingston SSD, 1tb western digital HD, nvidia geforce 210
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by connorhughes on Wed Aug 20, 2014 4:50 am
I have submitted the crash dump and problem to presonus. lets hope i hear back soon....

win 7 64 bit, i7-4790. 8gb ram, gigabyte motherboard, edirol fa-101, 128gb kingston SSD, 1tb western digital HD, nvidia geforce 210
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by connorhughes on Wed Aug 20, 2014 11:43 am
sorry for the blockage of posts but deselecting the play sample at the song speed fixed it partially. Now it only happens when I drag samples into the song. crash dump again....

win 7 64 bit, i7-4790. 8gb ram, gigabyte motherboard, edirol fa-101, 128gb kingston SSD, 1tb western digital HD, nvidia geforce 210
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by jpettit on Wed Aug 20, 2014 11:58 am
Okay that is what I suspected.
There is a rare issue with the stretch audio DLL.

I can't remember the exact fix as I am not near a computer and on the phone.

Sometimes a clean wipe and reinstall solve the problem.
You can also update your ticket and tell support that you have a elastique audio dll install problem.

My Website, Free Studio One Advance Training
SPECS: Win 11 22H2, 18 Core i9: 32Gb DDR4 ram, 42" 4K monitor, StudioLive 24/16, Faderport16, Central Station Plus, Sceptre 6, Sceptre 8, Temblor T10, Eris 4.5, HP60, Studio One Pro latest, Test Platforms Reaper latest, Cakewalk latest
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by connorhughes on Wed Aug 20, 2014 5:08 pm
went back to 2.5.1 and there is no problem... going to wait for 3 i think. thanks for the help but I'm too scared to install the latest one again

win 7 64 bit, i7-4790. 8gb ram, gigabyte motherboard, edirol fa-101, 128gb kingston SSD, 1tb western digital HD, nvidia geforce 210

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