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OK I am a major user of Komplete Kontrol and therefore reading it easily, is important.
My monitor has a resolution of 2560 x 1440 (Recommended) and is set to 150% Scale.
Within S1 - Enable High DPI Mode is ticked and scaling is also 150%

It appears to me that all NI instruments and of course Komplete Kontrol are all going on my screen at 100%. I just have to get closer to the screen to read it LOL. Old age is a wonderful thing!!

My immediate reaction is that this is an NI problem and not S1. However I downloaded another DAW on a 30 day free trial to check if I got the same results. It's the newest DAW on the Block and to my surprise it clearly opens up all NI instruments including Komplete Kontrol at 150% Scaling.

I am not one to jump to conclusions but it does suggest this is a Studio One problem. Obviously my question is "Are any other users having the same issue?"

PS Quite happy to post pictures if required.

Those who can't dance always blame the band.
https://soundcloud.com/gerry-cooper-855281238
Windows 11 64 Bit, Installed Ram 16 GB, DDR4 3600 MHz, 11th Gen Intel(R) Core(TM) i5-11400F @ 2.60GHz
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by gregghart on Sat May 28, 2022 8:51 am
Yeah. I have the same problem on my new Win11 laptop as well. Not sure if it's a Presonus or an NI issue, but you kinda answered that. I just have to crank up the bifocals to 11.

Win11, 12th Gen Intel Core i7-12700K (3.60 GHz), 32GB Ram. Focusrite Scarlett 8i6 3rd Gen. Native Instruments Komplete Kontrol S88 Mark 2, Native Instruments Komplete Kontrol S61 Mark 1, Presonus FaderPort 8.

https://www.midiboy.com

https://gregghart.bandcamp.com
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by Quietly on Sat May 28, 2022 9:02 am
gregghart wroteYeah. I have the same problem on my new Win11 laptop as well. Not sure if it's a Presonus or an NI issue, but you kinda answered that. I just have to crank up the bifocals to 11.


Well that's two of us LOL

Those who can't dance always blame the band.
https://soundcloud.com/gerry-cooper-855281238
Windows 11 64 Bit, Installed Ram 16 GB, DDR4 3600 MHz, 11th Gen Intel(R) Core(TM) i5-11400F @ 2.60GHz
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by Quietly on Sun May 29, 2022 11:31 am
Just to let you know Greg I have raised a ticket on this one and will let you know the outcome.

Those who can't dance always blame the band.
https://soundcloud.com/gerry-cooper-855281238
Windows 11 64 Bit, Installed Ram 16 GB, DDR4 3600 MHz, 11th Gen Intel(R) Core(TM) i5-11400F @ 2.60GHz
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by gregghart on Sun May 29, 2022 5:01 pm
Thanks. I was going to do that when I had a chance. Unfortunately, my wife is in the hospital for at least another week, so most of my spare time has been there with her. I just came home to do some laundry, take the garbage out, and household chores.

Win11, 12th Gen Intel Core i7-12700K (3.60 GHz), 32GB Ram. Focusrite Scarlett 8i6 3rd Gen. Native Instruments Komplete Kontrol S88 Mark 2, Native Instruments Komplete Kontrol S61 Mark 1, Presonus FaderPort 8.

https://www.midiboy.com

https://gregghart.bandcamp.com
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by Quietly on Mon May 30, 2022 11:40 am
Hope your wife gets well soon Greg. Here is the reply to my raised ticket:-

Please ensure the following has been done :

For Studio One 5 in Windows 10/11, with Studio One closed, right-click the Studio One icon > properties > compatibility and change the high DPI settings there.


What that doesn't say is change what and to what? Suffice to say I have had numerous attempts at changing things and did finally get Komplete Kontrol to scale at 150% however the HIDPI was lost and it was as blurry as hell. So I have kept the ticket open and asked then to be more explicit.

I did actualy download the newest kid on the block DAW on a months free trial and as I mentioned before it does scale NI Plugins at 150% perfectly. It also happens to do a lot of other things perfectly and while I suspect taking on a new DAW at almost 77 is perhaps not the wisest thing to do I am getting very, very tempted. :roll: However as I cannot imagine life without a chord track I will stay where I am even if I have to get close to the screen sometimes.

Those who can't dance always blame the band.
https://soundcloud.com/gerry-cooper-855281238
Windows 11 64 Bit, Installed Ram 16 GB, DDR4 3600 MHz, 11th Gen Intel(R) Core(TM) i5-11400F @ 2.60GHz
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by Quietly on Tue May 31, 2022 5:52 am
Official answer :-

"Apologies but at this moment in time there is no High DPI Support for Native Instruments products in Studio One. You will need to reach out to Native Instruments and have them test their plugins fully in Studio One."

Now we know that Native Instruments are not going to sort this one out for a while so you have two options HiDPI and shuffle up to the screen to read NI Plugins or switch HiDPI Off and go blurry. I have read that its OK in Reaper and it looked OK in Bitwig as in the NI plugin was at 150% but not in HiDPI although the rest of the screen was. I am not moving to either and will shuffle up.

Those who can't dance always blame the band.
https://soundcloud.com/gerry-cooper-855281238
Windows 11 64 Bit, Installed Ram 16 GB, DDR4 3600 MHz, 11th Gen Intel(R) Core(TM) i5-11400F @ 2.60GHz
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by gregghart on Tue May 31, 2022 6:45 am
Well that stinks.

Win11, 12th Gen Intel Core i7-12700K (3.60 GHz), 32GB Ram. Focusrite Scarlett 8i6 3rd Gen. Native Instruments Komplete Kontrol S88 Mark 2, Native Instruments Komplete Kontrol S61 Mark 1, Presonus FaderPort 8.

https://www.midiboy.com

https://gregghart.bandcamp.com
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by jazzundso on Tue May 31, 2022 6:00 pm
Quietly wroteI have read that its OK in Reaper and it looked OK in Bitwig as in the NI plugin was at 150% but not in HiDPI although the rest of the screen was. I am not moving to either and will shuffle up.

Reaper uses a different mechanism to scale its windows that does not work with certain plug-ins either.

The best solution is that the plug-in developer (NI) just tests their plug-ins properly in all hosts so that HiDPI works correctly just as other plug-ins.

Lukas Ruschitzka
Studio One Specialist
Advanced Studio One Tutorials || Free Studio One Scripts || Studio One Tutorial Database || Studio One Toolbox [ s1toolbox.com ]

Core i7 3.24 GHz, Windows 10, 24 GB RAM, RME HDSP 9632, PreSonus FaderPort, PreSonus Monitorstation, PreSonus Eris 5

Clavia Nord Stage 3 - Moog Sub 37 - YAMAHA MoXF6 - M-Audio Axiom Pro 61 - Kawai ES-920 - Studio One 5 - Notion 6 - Orchestral Tools Junkie XL Horns, ProjectSAM Symphobia, Cinematic Studio Series, Strezov Sampling Afflatus, VSL Synchron Special Edition, KOMPLETE 9 Ultimate
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by Quietly on Tue May 31, 2022 10:29 pm
jazzundso wrote
Quietly wroteI have read that its OK in Reaper and it looked OK in Bitwig as in the NI plugin was at 150% but not in HiDPI although the rest of the screen was. I am not moving to either and will shuffle up.

Reaper uses a different mechanism to scale its windows that does not work with certain plug-ins either.

The best solution is that the plug-in developer (NI) just tests their plug-ins properly in all hosts so that HiDPI works correctly just as other plug-ins.


I don't think that is going to happen for a long time but let's hope.

Those who can't dance always blame the band.
https://soundcloud.com/gerry-cooper-855281238
Windows 11 64 Bit, Installed Ram 16 GB, DDR4 3600 MHz, 11th Gen Intel(R) Core(TM) i5-11400F @ 2.60GHz
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by Quietly on Mon Jun 20, 2022 10:26 am
Just to follow up on this in Bitwig Studio 4.2.5 Komplete Kontrol does scale to 150% which makes it very readable LOL However it is not in HiDPI although Bitwig is. Hope that makes sense and no I am not here promoting Bitwig just pointing out that perhaps scaling is no purely a Native Instruments issue because if one DAW manufacturer can do it surely so can another?

Those who can't dance always blame the band.
https://soundcloud.com/gerry-cooper-855281238
Windows 11 64 Bit, Installed Ram 16 GB, DDR4 3600 MHz, 11th Gen Intel(R) Core(TM) i5-11400F @ 2.60GHz
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by jazzundso on Mon Jun 20, 2022 11:25 am
Quietly wrotejust pointing out that perhaps scaling is no purely a Native Instruments issue because if one DAW manufacturer can do it surely so can another?

Every host works differently. Almost all plug-ins scale correctly within Studio One. Native Instruments states that Kontakt supports these DAWs. So they should make sure that Kontakt also scales correctly in all these hosts.

Lukas Ruschitzka
Studio One Specialist
Advanced Studio One Tutorials || Free Studio One Scripts || Studio One Tutorial Database || Studio One Toolbox [ s1toolbox.com ]

Core i7 3.24 GHz, Windows 10, 24 GB RAM, RME HDSP 9632, PreSonus FaderPort, PreSonus Monitorstation, PreSonus Eris 5

Clavia Nord Stage 3 - Moog Sub 37 - YAMAHA MoXF6 - M-Audio Axiom Pro 61 - Kawai ES-920 - Studio One 5 - Notion 6 - Orchestral Tools Junkie XL Horns, ProjectSAM Symphobia, Cinematic Studio Series, Strezov Sampling Afflatus, VSL Synchron Special Edition, KOMPLETE 9 Ultimate
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by themaartian on Mon Jun 20, 2022 11:37 am
It isn't just Studio One. The standalone NI instrument apps don't scale either on my 4K display. I don't believe it has anything to do with the OS version number (7, 10 or 11). It's just not an option NI provides. So, I'll not be holding my breath.

Intel i9, 32 GB RAM, 7 TB SSD Win 11 Pro PreSonus Studio 1810c
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by Quietly on Mon Jun 20, 2022 12:22 pm
Just attached a couple of images 1/ Komplete Kontrol open in Bitwig and 2/ Komplete Kontrol open in S1. Note Komplete Kontrol HiDPI working on S1 but no scaling and Komplete Kontrol HiDPI not working on Bitwig but with scaling. Scaling set to 150% both in Windows and the DAW.

The main point here is that one is legible and the other is pass me a magnifying glass. I will call it a day on this one as I do not want to flog a dead horse. :cry:

Attachments
Komplete Kontrol Open in Bitwig.jpg
Komplete Kontrol open in Studio One.jpg

Those who can't dance always blame the band.
https://soundcloud.com/gerry-cooper-855281238
Windows 11 64 Bit, Installed Ram 16 GB, DDR4 3600 MHz, 11th Gen Intel(R) Core(TM) i5-11400F @ 2.60GHz
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by Vocalpoint on Mon Jun 20, 2022 1:58 pm
Quietly wroteI am not one to jump to conclusions but it does suggest this is a Studio One problem. Obviously my question is "Are any other users having the same issue?"


Are you guys 100% sure this is not a Win 11 problem (which still has a truckload of issues given it's short and bumpy lifespan)

I use NI Komplete Kontrol everyday (on Windows 10 21H2 PRO) albeit at 1920x1080 with my Samsung TV display - but I have never seen any weird scaling issues. And the KK UI opens with clear text, plenty of room around it and does not hog the screen.

That said - I don't use/need 4K nor Hi DPI or any of that and have never instructed Win 10 to scale up to 150% - my office glasses ensure I see everything - so my compare clearly may not be apples to apples.

I can't help but think that any vendor (Presonus, NI or anyone) would spend the bulk (if not all) of their UI testing into making sure everything is right at 100% and then worry about what they might (or might not do) about 125% or 150% some distant day in the future. (or never)

I do think it is a bit much to assume all these different display scaling options would be 100% supported by all vendors in all scenarios. It's simply not a normal use case.

But don't be so quick to rule out the OS playing a role here as - Win 11 is not even close to being production ready. Especially when running any apps that were created several years ago - like the KK UI for example.

Cheers

VP

DAW: Studio One Pro 6.5.1.96553 | Host OS: Windows 10 Pro 22H2 | Motherboard: ASUS PRIME z790-A | CPU: Intel(R) Core(TM) i5-13600K | RAM: Corsair Vengeance LPX 64GB | Graphics: Intel UHD 770 (HDMI) | Audio Interface: RME UCX II (v1.246) | OS Drive : Samsung 990 PRO (1TB) | Media Drive: Samsung 970 EVO Plus (500GB) | Libraries: Samsung 970 EVO+ (2TB) | Samples : Seagate FireCuda (2TB) | Monitoring: Presonus Monitor Station v2 + Presonus Eris 5 | MIDI Control: Native Instruments Komplete S61 & Presonus ATOM
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by Quietly on Mon Jun 20, 2022 3:13 pm
Vocalpoint wrote
Quietly wroteI am not one to jump to conclusions but it does suggest this is a Studio One problem. Obviously my question is "Are any other users having the same issue?"


Are you guys 100% sure this is not a Win 11 problem (which still has a truckload of issues given it's short and bumpy lifespan)

I use NI Komplete Kontrol everyday (on Windows 10 21H2 PRO) albeit at 1920x1080 with my Samsung TV display - but I have never seen any weird scaling issues. And the KK UI opens with clear text, plenty of room around it and does not hog the screen.

That said - I don't use/need 4K nor Hi DPI or any of that and have never instructed Win 10 to scale up to 150% - my office glasses ensure I see everything - so my compare clearly may not be apples to apples.

I can't help but think that any vendor (Presonus, NI or anyone) would spend the bulk (if not all) of their UI testing into making sure everything is right at 100% and then worry about what they might (or might not do) about 125% or 150% some distant day in the future. (or never)

I do think it is a bit much to assume all these different display scaling options would be 100% supported by all vendors in all scenarios. It's simply not a normal use case.

But don't be so quick to rule out the OS playing a role here as - Win 11 is not even close to being production ready. Especially when running any apps that were created several years ago - like the KK UI for example.

Cheers

VP


VP Same with Windows 10 so I don't think Windows 11 is the problem. This is really only a problem for those with HD/4K large monitors who at 100% have tiny unreadable print. To compensate we have to scale up to125% and in most cases 150%. In Studio One Native Instruments Plugins all stay at 100% and that makes them almost impossible to read. Presonus clearly state this is a Native Instruments issue and it is up to them to resolve it. My only option apart from getting close enough to the monitor to almost touch it with my nose is to see if another DAW has partially resolved it and Bitwig has got NI Plugins scaling. OK they are not High Definition but they are certainly readable an arms length away. Options stay with S1 and use NI Plugins as little as possible, get a smaller monitor, disable HiDPI, hang on for Native Instruments to do something and the last one jump ship.

Those who can't dance always blame the band.
https://soundcloud.com/gerry-cooper-855281238
Windows 11 64 Bit, Installed Ram 16 GB, DDR4 3600 MHz, 11th Gen Intel(R) Core(TM) i5-11400F @ 2.60GHz
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by Vocalpoint on Mon Jun 20, 2022 3:46 pm
Quietly wroteSame with Windows 10 so I don't think Windows 11 is the problem. This is really only a problem for those with HD/4K large monitors who at 100% have tiny unreadable print. To compensate we have to scale up to125% and in most cases 150%.


Gotcha. Probably why I have no encountered it yet (or ever). Haven't quite convinced myself that there is anything wrong with my 2009 era 1920x1080 Samsungt TV :) or why I would need a 4K display experience if I am just three feet away from it.

Maybe someday. Good luck!

Cheers

VP

DAW: Studio One Pro 6.5.1.96553 | Host OS: Windows 10 Pro 22H2 | Motherboard: ASUS PRIME z790-A | CPU: Intel(R) Core(TM) i5-13600K | RAM: Corsair Vengeance LPX 64GB | Graphics: Intel UHD 770 (HDMI) | Audio Interface: RME UCX II (v1.246) | OS Drive : Samsung 990 PRO (1TB) | Media Drive: Samsung 970 EVO Plus (500GB) | Libraries: Samsung 970 EVO+ (2TB) | Samples : Seagate FireCuda (2TB) | Monitoring: Presonus Monitor Station v2 + Presonus Eris 5 | MIDI Control: Native Instruments Komplete S61 & Presonus ATOM

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