Requests or concerns about the forum itself.
Technical Support requests should be logged directly at http://support.presonus.com
Technical Support requests should be logged directly at http://support.presonus.com
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Im sorry I was searching for an applicable topic. and I don't see one that one that 100% applies to the situation. (Please forgive me). Is anyone else having trouble logging into this forum? or actually this Presonus website in general. I thought it had something to do with the recent Apple update but I don't have problems logging into any of my other accounts just this site. It takes me like a million tries every time regardless of device.
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Not here. Can you describe what its doing/saying when you do?
I'm going to move this to the website section of the forum. |
matthewgorman wroteNot here. Can you describe what its doing/saying when you do? This is going to sound silly but "am I there?" I mean "the website section of the forum" you mentioned. I followed the link in the PM. I'm ready respond to your question but wanted to make sure I'm doing it in the required manner. I want to make certain that I am complying with forum guidelines. Thank you sir, |
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Yep, you're there.
Not a big deal, but its nice for others looking in a specific forum, to not have to page through things that dont pertain to that. |
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In reference to the log in issue
I enable cookies and Java on my device and then log in as usual but nothing. In the past when this would happen it was usually because I was rushing and didn't enable correctly one of the previously named settings. An easy fix. But now I do it over and over and even super slow but it seems to let me in when it feels like it. I figured this was due to a recent iOS 9 update but then realized that the problem was limited to only this website. |
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What is it doing? 404 error?
ios9? Is that Iphone or ipad? Current updates? I don't see any issue on chrome on the ipad. What browser? |
matthewgorman wroteWhat is it doing? 404 error? After I submit password, the screen resets to default log in just like when cookies are disabled. iPhone and IPad Air 2 both with same issue. Safari is the browser. By process of elimination the only new variable appears to be IOS update but I could be missing something. |
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Not sure if you're missing anything. Haven't seen any reports like this, but let me look in to it. May not get any traction until Monday though.
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Much appreciated
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No issues here, though not on 9,02 yet... with Windows 7 either...Might I suggest a Tech service ticket?
Tower:
Asus Crosshair V formula Z motherboard AMD FX9590 4.0 GHZ 8 CORE CPU 16GB 2400MHZ RAM CAS8 512 GB SSD PRIMARY HDD 1.5 TB THOSHIBA 128MB 7200 RPM DRIVE 2.0 TB WD BLACK 256 MB 7200 RPM DRIVE AMD R9-290 4GB VIDEO CARD Windows 7 P sp1 2006 Imac Lenovo thinkpad Z565 upgraded with a Quad core processor, SSD and maxed out 8GB ram Win7 Sp1 Mac 2006 Ipad 3, Ipad 4, Ipad Mini Iphone 6s+ Audiobox USB 1818VSL i2 Studiolive 2442Ai SL 16.4.2 X 2 Studio 1/3pro Sony Sound Forge 10 Engineer / producer Owner Twilite Zone productions Owner Studio G |
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Is it possible you have multiple logins?
Tower:
Asus Crosshair V formula Z motherboard AMD FX9590 4.0 GHZ 8 CORE CPU 16GB 2400MHZ RAM CAS8 512 GB SSD PRIMARY HDD 1.5 TB THOSHIBA 128MB 7200 RPM DRIVE 2.0 TB WD BLACK 256 MB 7200 RPM DRIVE AMD R9-290 4GB VIDEO CARD Windows 7 P sp1 2006 Imac Lenovo thinkpad Z565 upgraded with a Quad core processor, SSD and maxed out 8GB ram Win7 Sp1 Mac 2006 Ipad 3, Ipad 4, Ipad Mini Iphone 6s+ Audiobox USB 1818VSL i2 Studiolive 2442Ai SL 16.4.2 X 2 Studio 1/3pro Sony Sound Forge 10 Engineer / producer Owner Twilite Zone productions Owner Studio G |
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Frank, open up a support ticket so that we can get this looked at and fixed.
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gadget69 wroteIs it possible you have multiple logins? Wow, hadn't thought about that. Thanks |
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That was the question support had also Frank. If you open a ticket they can combine logins for you.
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Seems to be working now
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