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Registered RM16 and Studio 1 but still locked out of forums

Posted: Thu Aug 06, 2015 2:19 pm
by stephenbish
The tittle says it all. Actually managed to record into 'Capture' and load into 'Studio1' then play back through laptop sound card. Still can not post in any forum other than this one though.

Re: Registered RM16 and Studio 1 but still locked out of forums

Posted: Thu Aug 06, 2015 4:59 pm
by matthewgorman
Is the equipment registered under the same username you are posting with?

Re: Registered RM16 and Studio 1 but still locked out of forums

Posted: Thu Aug 06, 2015 7:33 pm
by stephenbish
Yes it is.
When I click on my name in the forum it shows the same photo as in the my account page where the products are registered, although that page has my name in 'Sir name' 'First name' format. I think the forum user name was automatically generated from my email address and there is no option to change it.

Re: Registered RM16 and Studio 1 but still locked out of forums

Posted: Fri Aug 07, 2015 1:26 am
by stephenbish
Found the answer.... Log out and log back in. Had not done so since registering RM16 and Software. That is one criticism I have of both the software and the web site. A lot of the software is easy enough to figure but I find the odd thing that drives me crazy till I figure it out. A lot has to do with the fact that Firewire and multi track recording is new to me but yesterday it was assigning channels for output in the RM16 from Studio one, then the same playing back with just the lap top at home. Today it was eventually figuring that the returns on the effects channels only respond when 'Mains' is selected. I am however delighted with both the hardware and the software and my progress in learning them.
Now it's off to the 'post' purchase forums.
Cheers everyone
Steve.