Fader Port PANNING Knob acting whacky!

[Erock]

Everything works great! Love the unit....however, there is one small issue...
Panning knob: PAns to the right just fine..
However, if I pan to the left I have to turn the knob really slow for it to read, it sometimes gets jumpy and goes backwards, then jumps forward. and back. Kind of weird problem. Can't really put my finger on the issue...

This is with CUbase SX.

any suggestions

[steveecrane]

To whom this might concern,

I too have some problems with the Fader Port's pan control: effectively it loses its granularity and becomes a 3-way switch, going from -63 to 0 (or 1, sometimes!) and then +63, independent of how slowly or far it is turned.

It also seems that I am one of the unfortunate few who just can't seem to be able to get the PreSonus Fader Port to work reliably in Cubase! This is a great pity as it's superb when it works ... and I would thoroughly endorse it to friends and colleagues, just so long as it worked reliably!

Let me explain:-

So long as I connect it via a USB hub (un-powered, in case this fact has any relevance) and not directly to my DAW it is reasonably stable in operation, even though it requires some setting up from within Cubase; unfortunately ...

... if I reboot my DAW, I generally find that the (generic) "USB Audio Device" - which resides under the "Windows MIDI" part of the "MIDI" tree in Cubase's "Device Setup" window and which I've conveniently renamed with a more meaningful title of "PreSonus Fader Port" no less(!) - no longer reflects the PreSonus Fader Port which was originally there!

The name I gave it is still present, it's in the 'right' place as far as I'm concerned ... but it appears to have 'swapped' its function with either of the 2 connected Behringer BCx2000 devices!!! I have connected to my DAW. In other words, the Fader Port is no longer correctly named/labelled, despite working it correctly in the previous session as per the representative name I gave it!

I initially began renaming the PreSonus Fader Port - as I always have for any of the 'generic' USB devices which appear in this Cubase "Device Set-Up" window (and anything else that has a generic title within this DAW) - such that I do not become 'confused' with all the other generic hardware devices I connect (and/or any future new devices). Call me anal, but I like things 'tidy'!

Anyways, in this particular setup window it's the Behringer BCR2000 and BCF2000 control surfaces - which I also rename from their generic "USB Audio Device" nomenclature in order to reflect the hardware function they are performing for THAT DAW/Cubase session - which seems to get 'confused' with the Fader Port and each other ...

... but, given that this 'naming convention' I employ does not seem to 'stick' to the hardware after a re-boot (and is actually entirely misleading as far as any subsequent Cubase session is concerned) it all-too-frequently leaves me back where I started. (Yup, I save the Cubase set-up, preferences, config, hardware, presets, and anything else that can be saved for 'template' or recall purposes!).

Although I have not tested this fully - if memory serves me correctly - I believe that the GENERIC names also become swapped round, e.g. "USB Audio Device (1)" will randomly appear as "USB Audio Device [2]" or "USB Audio Device (3)" or "USB Audio Device [1]", the use of differing types of brackets around the number being an entirely accurate reflection of what's displayed in this Cubase config window.

More often than not (in fact, it may well be always, I don't remember), it's the Fader Port and BCF2000 which become 'swapped' in terms of their names!

As such, I have to to manual re-edit the "Device Setup" within Cubase and, under "Remote Devices", having to re-select an appropriate USB MIDI device - sometimes allocating them in a seemingly random fashion, until the Fader Port, BCF2000 and BCR2000 once again begin to function correctly - each and every time I come to use the Cubase and the Fader Port on this DAW. Aaarrrggghhh!

Once again, without having checked this out thoroughly - after all, I want to make music, not become a PreSonus Test Engineer - I believe the way Windows XP 'names' these devices may well have something to do with the order in which any generic "USB Audio Device" devices are powered up. Regardless, if all such devices are powered up BEFORE even turning the PC on, there still appears to exist a degree of 'randomness' to the allocation of the MIDI/Audio device driver names as seen by Cubase!


This is a superbly elegant and useful piece of kit all-but-ruined by troublesome drivers, it seems. Perhaps PreSonus could give some thought to having the Fader Port driver software AUTOMATICALLY place an entry into Windows which ACCURATELY reflects the device name itself, instead of something generic, random and useless if you have more than one USB device connected? Oh, and some 'stickiness' with this device name in Cubase would go down well too!

Any feedback/comments welcomed/encouraged!

Cheers ...